6AM - 8PM
860 E Dunne Ave, Morgan Hill
Appliances
“This review is specifically for Khushi D, flooring and appliance specialist.
Huge shoutout to Khushi at The Home Depot Morgan Hill location! I was helped by Khushi the last 2 nights. She went above and beyond with her customer service. It’s rare to find that level of care in a big box store, her customer service skills felt way more like shopping at a mom and pop store. Super helpful, kind, and knowledgeable.”
“Mary Christie was very patient with my friends. She is professional, knowledgeable. They were only planning to look and compare. They did not think about buying anything. But Mary showed so much genuine care for us (and other customers we saw her help) that they trusted her and purchased. Very patient with people / customers that don't speak English. Please share all this comment with Mary. She also has great leadership with other co-workers - we saw that.”
“Home Depot - Gilroy
As we are currently in the middle of several home repair projects, I spent a considerable amount of time in the store and had the opportunity to interact with multiple members of your team. I am consistently impressed by the professionalism, product knowledge, and willingness to help that your employees demonstrate.
In particular, I would like to recognize Jacki and Luis. Both were truly a delight to work with. They were attentive, patient, and extremely knowledgeable, taking the time to answer questions thoroughly and ensure I had exactly what I needed for our repairs. Their positive attitudes and genuine willingness to assist made what could have been a stressful experience smooth and enjoyable.
Additionally, several other team members throughout the store were equally helpful—offering guidance, checking inventory, and making thoughtful recommendations. It was clear that customer service is a priority at your location, and it certainly does not go unnoticed.
Thank you for fostering such a strong, customer-focused team. Experiences like this are the reason I continue to choose Home Depot for my home improvement needs. Please extend my appreciation to Jacki, Luis, and the rest of the staff for a job exceptionally well done.”
“I wanted to take a moment to point out Latrese (apologies if I spelled your name incorrectly) but I went out yesterday at 6a to find the crazy TikTok tree. She helped me, the tree wasn't received yet. There's limited stock, everywhere! But her customer service was beyond what I was expecting. She said once the tree was received she will give me a call to hold it of me before she puts it on the floor. Next morning BOOM, I get a call. She kept her word and I'm so appreciative of that. I'm pregnant. I wanted to get THE tree before baby comes because cmon my husband won't decorate after the baby comes for me. Fortunately I found one and they saved one for me for an hour at Campbell location. But I'm writing this review as I'm having contractions, so thank you Latrese.”