“Such an amazing concept and service! Having several friends who live overseas, I have suggested this company to them for all their shopping/shipping needs and it’s been nothing but GREAT REVIEWS! Friendly customer service and fast shipping. Wanna make your life easier? This is your answer.”
“Always excellent service. Very reliable and professional. I send items regularly using both fed ex and postal service at this office. Saves me a lot of time at government post office line ups. Been going here for couple of years and never any issues. The owner is responsible and very helpful - always finds best option for shipping needs. Highly recommend this business.”
“My first time here, and I will be back. The staff are professional, friendly, and helpful. I needed notary services and everything went smoothly and quickly. There were two people ahead of me sending packages and it was clear they are regular customers who rely on the effective services at this postal center. Very pleased with my experience. Highly recommended!”
“Facility was clean, service was quick and friendly - had to go in for a live scan and I was in and out in a few minutes! Blas assisted me, he was quick and nice!”
“I recently visited this UPS store and had a fantastic experience. The store was clean and tidy, creating a welcoming atmosphere. The staff was incredibly helpful, going above and beyond to assist me with my needs. Overall, I had a great experience and would highly recommend this UPS store to others.”
“Notary Public, Kassandra at this store was very nice to explain the procedure per CA Notary Law when I contacted her for Notary service and the reason for an attachment instead of on the Affidavit document sent from a consulate.”
“This place is great. I've been a customer for 7 years. I have all my business mail delivered here and have never had an issue. Every time I go in for a personal matter or to make an Amazon return, the staff is friendly and no packages have ever been lost. The owner is a good person and on top of his staff. I was shocked to see some of these other reviews here, but I think sometimes people conflate a problem that might be more specifically related to UPS in general with just this specific store, which is sad to see. From my perspective you can confidently do business with this location and have a great experience.”
“Didn't go inside they had a crowd and I'm handicap limited standing. So I was waiting in my car, for some people to leave. I decided to come back another day maybe early in the day. This location is great.”
“Came in to set up a digital mailbox and get something notarized. The offer lots of other services, it's a one-stop shop! Cute spot in a super convenient location. The new owners are also super nice and helpful!”
“The person working when I went in was a very nice man he did my fingerprints for me explained the process and my paperwork to me and even mailed it off for me. Great experience.”
“This a great place to work for. Employees are hard working and respectful. Management is just plain awesome. I'm glad to be a part of this rapid growing company.”
“Came in to set up a digital mailbox and get something notarized. The offer lots of other services, it's a one-stop shop! Cute spot in a super convenient location. The new owners are also super nice and helpful! Btw, the previous 1 star reviews are all for the old owner. I was weary to come in, but it was the most convenient and I learned they had just recently bought the business!”
“I don't know if he or his boss is going to see this but I just had the best experience thanks to Deante. He was welcoming, super helpful, and didn't rush anything. Greeted people like regulars at a coffee shop and smoothly and politely got out package shipped. Would've tipped him if I could've. Deante, if you're out there, way to go restoring out faith in humanity.”
“I needed to send jeans back via Fed Ex (side note: it's probably best not to buy jeans online, unless you know your size in a certain brand) and was happy for this little inconvenience because it meant discovering this convenient spot. Also on my "to-do" list for the day was buying stamps and a lottery ticket. Actually, on my way to Our Postal Express, someone on the radio was talking about the huge jackpot but I thought "That means another stop, but maybe I'll get a ticket." Anyway, upon entering, I was pleasantly surprised that they sell lottery tix AND scratchers, which is cool cause I like to give scratchers as gifts. So I returned those awful jeans, bought a few lottery tickets (fingers crossed), and some stamps, all in one place. What a time saver. And the person working there was so nice to talk to. She was so cool, which made my errand seem way less like an errand. Really glad I found this place.”
“Floor staff immediately came and asked if I needed help, which I did. Walked me over to exactly what I needed and showed me to some options, the name brand I was looking for AND their own store brand. I bought one of each! Cashier greeted me, asked if I was a rewards member (I am) and keyed in my phone number. Very speedy service and helpful, friendly staff. I was happily pleased with my visit to the La Verne store on this day. Thank you.
**SIDE NOTE: Staples brand performed just as well as the name brand, and it was a little cheaper. :)”
“I am responding to the several selfish, unthoughtful negative reviews posted recently. I have come to this post office for more than 20 years, beginning from the time I was a student at the nearby colleges. I have noticed how USPS head office have steadily reduced the staff, services, and capabilities here while the number of customers has remained the same or grown. Head Office has set up this post office and hundreds more like it to fail. Your unthoughtful complaints are not helping. Meanwhile, staff here struggle valiantly on. I thank them for doing their best in spite of conditions beyond their control. May I recommend before you slam the staff here that you consider writing first to USPS Washington DC and your representatives. Thank you.”
“The Wrightwood CA Post Office, 92397:I have experienced nothing but exceptional service; I have observed the Clerk (may be the Postmaster) treat each person with respect, dignity and unlimited patience...truly refreshing.”
“I came to yelp looking for business hours and I see this place only has 3 stars. I've been coming here for years. Not often, grant you, but I would say at least 1-2 times a year and they have always had the best customer service. I do mail so rarely they have to explain everything to me and they do so without annoyance or frustration at my probably stupid questions. They treat my kids really nice. And never once has any of my mail/packages ever gone astray. Can't think of why they would have poor overall reviews so I'm adding my 2cents here.”
“Liz provided ABOVE exceptional service. She greeted me with a warm welcome and offered multiple solutions for my questions. Liz was extremely knowledgeable and personable. This is my go-to mail store. Thanks Liz!”
“We were helped by Christopher and Lisa Smith (owner). Lisa was so kind and helpful. We explained that we went to the Montclair UPS and our packaged was refused by the woman working there. The Montclair location claimed that we needed to put our already packaged item in another box, otherwise they couldn’t accept it. So we came to this (Claremont) location where Christopher printed our receipt as proof of our return and Lisa told us it was not a problem and that they can accept the package and return it to Amazon for us. It took us 30minutes at the Montclair location only to still be turned away but a mere 3minutes at the Claremont location to drop off the package. Thank you Lisa and Christopher!! We really appreciate you! We will be returning to your location going forward! Everyone needs to come here. Fantastic customer service!”
“I stopped here two days before Christmas to deliver a FedEx package overnight and it was a very good experience. The young woman working at the counter was helpful and efficient. They had everything I needed and even let me use some tape for my box. There are a lot of negative reviews by cheapskates that don't want to pay one dollar for the convenience of dropping off a package here as opposed to waiting in line at the US post office. I thought the inside of this business was very clean very pleasant and I liked all the pictures of California memorabilia on the wall.”
“Today l went to fedex and Amal the team member at fedex helped me with wedding place cards and spent time picking the perfect pick for me and she was very patient. I highly recommend Amal for customer service because she is patient, kind, friendly, and will give you what you need.”
“⭐️ ⭐️⭐️⭐️⭐️ such a wonderful helping experience at this fed ex location! I needed to send something overseas and everyone else I had talked to was not helpful until I got to this location! Gia was helping us and was so professional and kind, she made the experience a breeze! Highly recommend visiting this location for any of your shipping needs! Mahalo!”
“Color copy for only $0.25 very simple and easy no crowds and staff very helpful they even have passport photos for $10 and you get it on the spot no waiting best fastest passport photo available!”
“Everything about the store is top-notch. From the services provided to the customer service, you can’t beat it. Their service is outstanding and starts at the top, Jim goes above and beyond to help the customers. We can’t say enough about this store, been to others in the area and nothing beats this UPS store.”