Big O Tires in Mountain View provides honest, worry-free tire and auto service. Customers report incredible service, with staff described as professional, friendly, and going above and beyond. The team is known for straight talk about tires, brakes, suspension, and other services. They handle issues quickly and efficiently, even during busy times like rush hour, fixing problems in a short amount of time. The customer service is fantastic, with the manager receiving particular praise for explaining everything, setting clear expectations, and demonstrating superb teamwork. Many customers highlight the excellent value, noting promotions and clear pricing that made their first visit a positive experience. This keeps customers coming back, with many stating they would return anytime and already planning their next service. The business offers early, late, and weekend appointments, along with free alignment checks, making service convenient and reliable.
