O'Reilly Auto Parts store #2591 in Mountain View, California, offers a wide selection of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, and check engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program for special tools, with a refundable deposit. Customers appreciate the helpful staff, who are eager to assist with projects, even helping in the rain or guiding customers through DIY repairs like replacing bulbs and air cowlings. The team is knowledgeable and attentive, with employees willing to go beyond to help find items or provide advice, as exemplified by a helpful associate who assisted in locating a specific air filter. However, some reviews mention inconsistent experiences, including a tool that didn't last long and an unpleasant interaction with a staff member who was distrustful and unprofessional when a customer sought a paid part. Overall, the store is known for its friendly service and wide range of products, making it a convenient resource for vehicle maintenance needs. Located at 170 East El Camino Real, this O'Reilly Auto Parts is part of a large chain of over 6,000 stores across the US, always ready to help with auto projects and repairs.
ATTENTION!! Mark went out of his way to make sure I was taken care of on my last visit and I couldn't be more thankful to him!! I hope higher ups see this and recognize him for not only being personable but for providing above and beyond customer service. Thank you Mark!!
February 2026
I went in today to get some help for a FC system malfunction on my car. Andres was super helpful and polite, from the very start he was happy to help me identify what was going on. I ended up having to purchase another battery. From start to finish Andres was more than happy to help me find a solution to my problem.
December 2025
Very helpful in diagnosing a check engine light problem
