PetSmart is recognized as the world's largest pet supply and services retailer, providing a wide range of over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the convenience of shopping online with the option for local pickup within two hours. Many locations offer valuable services like dog training, grooming, boarding, and adoption. Reviews highlight the effectiveness of training classes, particularly praising the training expertise of Eileen T, who has helped owners understand their dogs better and improve behavioral issues. Customers have shared positive experiences with pet grooming, noting that their pets come out clean and looking good. While some shoppers find PetSmart's prices to be higher than online alternatives, they still value the helpfulness of the staff and the quality of products. Experiences at the in-store veterinary clinic, Banfield, are also noted as positive, with kind staff and efficient service. Overall, PetSmart is appreciated for its knowledgeable team and diverse offerings, making it a go-to destination for pet owners.
Store is always clean and stocked. Employees are helpful and informative. Mae helped us during our cat adoption and was super helpful. Helped me download the app. I love this petsmart .
April 2026
Cashier at the front was super helpful and sweet. She even helped us get an extra discount and gave us treats for our pets as we were walking out.
February 2026
I take my dog here for Banfield veterinary service and they are so good with my dog.
