Big O Tires in Napa provides honest, worry-free tire and auto service. The team offers legendary friendly service, with early, late, and weekend appointments available. They are not just a tire dealer but have well-trained technicians who can tackle every need on cars of any age, including European models. Services include tires, oil changes, brakes, suspension, A/C, wipers, batteries, and headlights, along with free alignment checks. Customers report a seamless experience, great customer service, competitive prices, and work finished in a timely manner. The staff provides straight talk, explains everything, and stands behind their work. Reviews highlight customer-focused service, with specific praise for the manager's helpfulness during urgent situations like flat tires. The business is highly recommended for its great service and expertise.
Engine light was on went to 4 different shop and got 4 different answers none of these were right so I took to Big O and it didn't take them long to find out what was wrong,they had me bring in the next day and they fixed it on time I'll take all my cars to them when INeed my cars work on.. ( it was a leak in the head Gasket)
April 2026
Visiting from out of town, had a slow leak in a tire. They got me taken care of quickly with great customer service. Highly recommend!!
June 2025
The staff at the Napa Big O was swamped, but did everything that they could to make good on a battery warranty. They tried charging my one year old battery, and when it failed, they gave me a new $250 Interstate battery right away, no charge at all (the battery was charged, of course!)
