Credit Unions in Napa, CA

“Miriam and Community First CU delivered the best loan experience I’ve ever had!I highly recommend her and Community First for your financial needs! Thank you!”

“New Location to me. Friendly Staff who are ready to help. Had a great experience last week purchasing a vehicle that was owned by RCU. They helped with Paperwork and made transaction quick and simple for myself and prior owner.”

“Five stars for this location, four stars for RCU as a whole. This Napa branch generally delivers a positive experience - in case you do have to come to a physical location, the staff are friendly and helpful, and the line moves quickly. The main reason I'm not giving five stars is because RCU's new online banking aka "digital banking" is absolutely horrible. Sure, it looks nice, but from a user experience perspective, the old one was better. The old system was far more compact and laid out more efficiently, so you could see more information at once. Also, I have an issue with a vendor repeatedly charging my account that I did not authorize. They charge me $1 every month. Each month, I have to go through and file a claim. Apparently RCU has no way to block the vendor. Yes, it's only $1 a month, but it's a hassle to have to deal with over and over again. There should be a way to block that company from fraudulently charging me for something I cancelled, permanently. Also, if you're picky, RCU ATMs are sloooooow. If you go to an RCU branch and use an ATM there, it takes forever to load or process any transaction. Thankfully, RCU does reimburse ATM fees, so you can really just go across the street to a different bank, use their ATM, and be done in half the time... this has just frustrated me for years. Overall, RCU is a great choice compared to the big banks, and they have competitive rates on car loans, etc. I do like working with them. That said, there is room for improvement, so I think four stars is fair enough.”

“I have been banking w Travis for a few years now, even when I questioned why this or that, the ladies at this bank have always been so polite and helpful! I've noticed the difference before covid and after, and these ladies are still patient as ever and there as much as possible! I hope they get the credit they deserve, my apologies if there is a male working at this establishment, the ladies are always so helpful every single one of them!”