Community First Credit Union has a long-standing reputation for putting people before profits, serving members and the community since 1959. As a member-owned, not-for-profit institution, it offers a wide range of financial and banking services to residents, workers, students, and families in Lake, Marin, Mendocino, Napa, and Sonoma counties. The staff is known for being friendly, professional, and patient, making every interaction positive and welcoming. Customers have praised employees like Miriam and Jenene Crockett for their helpfulness, responsiveness, and kindness. Whether assisting with opening new bank accounts, applying for loans such as HELOCs or vehicle loans, or answering numerous questions, staff members go out of their way to ensure a smooth and pleasant experience. Many customers feel valued and like family after their visits, often recommending the credit union to friends and family. Overall, Community First Credit Union is appreciated for its excellent service, caring staff, and commitment to the community, making banking a friendly and trustworthy experience for its members.