Redwood Credit Union (RCU) is a full-service financial cooperative that serves the personal and small-business banking needs of customers in 7 North Bay counties and San Francisco. With over 20 locations, RCU welcomes anyone who lives, works, or owns a business in Sonoma, Marin, Mendocino, Napa, San Francisco, Lake, Contra Costa, or Solano Counties. Customers appreciate the friendly and knowledgeable staff, often highlighting the exceptional service provided by team members. Many reviews mention the helpfulness of staff during various banking processes, such as loan acquisitions and international wire transfers. One customer expressed gratitude for assistance in securing a vehicle loan, noting the quick turnaround and support from team members, particularly one representative. While some customers have experienced minor issues with policies, RCU's customer service team has been praised for their professionalism and responsiveness. The cooperative actively engages with the community, making donations and participating in local events. Overall, RCU is recognized for its commitment to helping individuals and businesses grow, providing a supportive banking environment.
Yessenia helped me out with a loan. She explained very well the process of a loan and was approved right away. Thank you Mario for helping me schedule an appointment. Great team at RCU.
May 2025
really great bank, they care about you, but please that parking is so bad
July 2023
Huge Shout Out!Thank you for reaching out to the community today at the Tuesday Napa Farmers Market!Two of our guest were blessed by your donation at Toasted today.One of which already banks with you!It was lovely seeing you team on the ground making things happen for our community.
