Les Schwab Tire Center in Napa provides tire, wheel, battery, and automotive repair services. Reviews highlight great customer service, with customers describing the staff as nice, attentive, and the best, with a great team. Some customers were highly impressed and felt very happy and satisfied, noting the staff was very transparent and detailed in explaining necessary work. One customer found the service quality excellent and was thankful. However, other experiences were mixed. One customer received very expensive prices compared to other stores and felt misunderstood. Another was disappointed that the mechanics would not service an issue requiring extra effort, such as using bolt extraction tools. Despite this, many customers report positive interactions, with one noting they received immediate help without an appointment and would return.
Not aure how to feel about this place is came in and asked for some info to compare prices got some very expensive prices and not sure they understood what I was looking for.for like what they though I should be looking for and that was about 1000 more than the other store ls in town
January 2025
I guess if they see a bolt they aren’t sure of they don’t bother trying. Had some unfortunately worn down caliper bolt heads and they don’t use bolt extraction tools, which to me suggests they don’t take time to actually service anything that might require extra effort.
December 2024
These guys are always the best. I pulled in without an appointment and 4 tires low on air. No problem. They filled all of them immediately. Great team (especially Emanuel today) and the best customer service always. Thanks Les Schwab, I’ll be back!
