Walgreens in Napa is a convenient and well-organized store offering a range of services, including prescription refills, health and beauty products, and photo printing. Customers consistently praise the friendly and quick staff, with prescriptions often ready within 15 minutes. The pharmacy staff are attentive and helpful, working efficiently to transfer prescriptions and find discounts when needed. Customers appreciate the caring attitude of employees like Nick, who provide prompt and helpful service, and Merris, who goes above and beyond to assist with product searches and offers personalized attention. The store is clean, neat, and well-stocked, making shopping a pleasant experience. Staff members are known for their warm service, often going out of their way to assist customers, such as providing coupons or guiding them to specific items. While the pharmacy sometimes experiences longer waits due to staffing, overall, the staff's helpfulness and quick service make Walgreens a favored choice for prescriptions and everyday shopping. The positive customer service and organized environment encourage repeat visits.
Cashier at front was helpful and directed me to the pharmacy but the doctor in the pharmacy barely talked on call and when I asked for a second so I can communicate to the recipient needing the medication and he hung up
February 2024
Although Kaizer messed up and sent my infants prescription to SACRAMENTO, instead of Napa, their team stayed after hours to ensure she got what she needed. A warm moment that deserves recognition.
October 2023
Terribly chaotic, poor customer service and they're incredibly disorganized. Go somewhere else at all cost if you can. Been coming here for 7 years, same neds and they used to be great years ago but it's horrible
