Ball Kia, located in National City, CA, offers a wide range of new Kias and certified pre-owned vehicles including popular models like the Kia Carnival, Telluride, and Sportage. The dealership is known for its excellent customer service, particularly in its service department. Many customers praise service advisors like Ozzie and Joseph for their professionalism, knowledge, and friendly demeanor. Reviews highlight the quick and easy drop-off process and timely communication regarding service updates. Customers appreciate the attentive care they receive, which has led to long-term loyalty, with some individuals returning for years without any complaints. Ball Kia also provides various vehicle specials, incentives, and OEM parts, making it a top choice for Kia owners near San Diego, Chula Vista, and El Cajon. With a commitment to quality service and customer satisfaction, Ball Kia is a reliable destination for both purchasing and maintaining a vehicle.
Nowhere else had I received the attention and kindness that Joseph had for me. They accommodated my needs and my times. Definitely 5 star attention.
September 2024
Everything was fantastic! Ozzie was very courteous and professional from the beginning to the end of my scheduled appointment and he was very knowledgeable on the service that I received while I was there. I would highly recommend him to everyone I know and to all other car owners as well. Thank you very much!!
September 2024
Ozzie has always provided amazing service for the 3+ years I have been going to Ball Kia for service. Would definitely recommend this location & having Ozzie as your service advisor!