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“I recently took my Rav4 in for scheduled service and a recall, and overall, I appreciate the customer service I received. When I arrived, the young lady who helped me was very kind, welcoming, and helpful. She explained that the person who would be handling my service had not arrived yet and provided me with information about when I could expect to meet with him. I appreciated her communication.
The service and recall did take longer than the estimated time I was originally given, but I understand that sometimes things can take longer than expected.
One thing that did surprise me was being told that the air filters were not included in my service package and that replacing them would be an additional charge. I’ve had my vehicle for over two years and have brought it to the dealership for service during that time, so I was surprised to learn that the filters had apparently never been replaced because I had not previously been informed that they were an additional cost. It would have been helpful to know this during my previous services.
I also wanted to mention one small suggestion regarding the vehicle’s condition when it is returned. I had just washed my car before bringing it in, and I completely understand that car washes are not included with the service. However, it would have been nice to receive the car back in the same condition it was brought in. I ended up having to pay for another car wash afterward.
I’m sharing these comments because this was honestly the first time I’ve had a less than positive experience with the dealership. All of my other services and visits have been great experiences, which is why I wanted to share this feedback. I truly appreciate the service I’ve received in the past, and I hope these comments are taken as constructive feedback to help make future experiences even better.
Thank you again to the young lady who assisted me when I arrived. Her kindness and helpfulness really stood out and made a positive impression.”
“I was very pleased with my first visit to Ball Honda for service of my 2025 CRV Honda. I was greeted with upmost curiosity. I was told about how long my service would take, where I could wait and where coffee was if I chose to have some. I went away filling very comfortable with the whole experience. Thank you Ball Honda”
“Great work its been 3 months now since I changed my catalytic and it hasn't came back, he did a great job ?
Price was great for what others were asking and yes I do recomend you to come here for a catalytic light fix in less then 24h my exhaust light came off my board and the next day went to do my smoke check and it passed ?”
“The Crash Champions Collision Repair Team always delivers. The customer service and quality of work always are above par. The service advisors, Gabby and Alex were very communicative and attentive to our car every step of the way. They went above and beyond!”
“First of all Ozzy was an amazing salesman , he did not pressure us or give us the runaround , he was straight to the point and knew what we wanted right away! If you are looking for a new car and Nissan is on the list make sure you stop by and ask for Ozzy he won’t let you down !”
“Just purchased a new car, I’m a bit school and had scheduled an early oil change, service tech was so honest he explained new engine brake in period and avoided me unnecessary expenses. For this I will keep promoting this dealership.”
“Line X San Diego did a great job installing my new tonneau cover on my truck. I was in and out of there within 45 minutes. Any questions I had, they answered them. My cover looks fantastic.”
“Amazing work , brought my car here for a repair , this is my second time bringing a car here for paint and they killed it ! Paint match was spot on ! Great communication from Mario. Definitely recommend and I will be coming back again !”
““FABULOUS EVERYTHING!” These guys are the real deal! Know it! Found VW Vintage 1979 gas ⛽️ cap! AMAZING ? Seriously Can’t thank them enough! Brilliant service!”
“Brandon @ Done Right was awesome. He sourced a part next day and was able to fix my door handle in just a few minutes. Everyone was nice and helpful. Done Right will be my first stop for all my future repair needs.”
10AM - 6PM
2829 National City Blvd, National City
Auto Parts
“June 2026
I recently brought our Subaru Ascent into Dalton Subaru for what I expected to be nothing more than a routine oil change. During the inspection, our Service Advisor, Brian Jenoriki, discovered several issues that required immediate attention. Thankfully, every repair was covered under our extended warranty, saving us from what would have been nearly $1,600 in repair costs.
In addition to the scheduled oil change, the technicians repaired a leaking lower oil pan, replaced both front sway bar end links, and replaced the rear differential front member mount bushing. Throughout the entire process, Brian kept us informed every step of the way. He clearly explained what the technicians found, what needed to be repaired, and handled the warranty claim seamlessly.
What really set Brian apart was the way he genuinely took care of us. Knowing our Ascent would need to remain at the dealership for the repairs, he arranged a rental vehicle for us for the entire time our Subaru was in the shop. We never had to worry about being without transportation, and that level of customer care made a stressful situation incredibly easy to manage. Brian made sure we were taken care of from start to finish.
Brian's professionalism, honesty, attention to detail, and outstanding communication turned what could have been a frustrating experience into an exceptional one. Instead of simply performing the oil change and sending us on our way, he ensured our Ascent was thoroughly inspected, repaired correctly, and returned to us in excellent condition. It's reassuring to know there are still service advisors who genuinely put their customers first.
Exceptional customer service is hard to find these days, and Brian exceeded every expectation. If you're taking your Subaru to Dalton Subaru for service, I highly recommend asking for Brian Jenoriki. He truly cares about his customers, goes above and beyond, and treats you like family. Thank you, Brian, for your outstanding service—we couldn't be more appreciative!”
“Visiting Southland Clutch is honestly one of the most relaxing tasks I do for my business. They are able to complete a resurface in about 30min and don't mind that you wait. Great customer service and very competitive prices”
“Searched around all of SD to find a shop that was willing to install the hood louver. I got intouch with New Image Customs and the owner was chill and strait forward. He allowed my car to stay there when they're wasn't enough room and finished the job quickly. The workers there are also nice and love what they do. Highly recommend if you need body work done.”
“Efficient. friendly. Always Helpful. My husband was researching all the places to get a lift and was very happy with JTW. He gets so many compliments on his new lift/tires/rims. ~Rachel Guy”
“My 2012 Hyundai was rear ended and was repaired by Caliber Collision in National City. The body repair was completed on time. The body repair and paint job made my Tucson look brand new! I’m grateful my car was not totaled. They’re honest, reasonable and if they can repair your car, they will!”
“Shout out to Irwin for helping us deal with a part exchange that was a logistic/inventory nightmare out anyone's control. Higher up needs to work on proper labeling so the employees don't have to deal with these mess ups!”
“Ball Auto group was amazing! David and Ryan were very professional, patient, and kind. They made me and my family feel welcome and listened to the questions we had. We were able to test drive the vehicle upon arrival and signing papers was a breeze, as far as paperwork goes. Very good experience with great customer service and excellent support.”
“Jac and crew have been in business for many years and as far as i know by the way they fix cars and take care of their customers they will be in business for many more years to come. Highly recommend them especially on older Porsche's”
“Been working with Don Gross for many, many years. Can't wait until I can access the new locations to help our site prosper. Jim, Ed and Jesus have always been good to us and especially good to my wife Sandy in helping with parts!!Our rep. John always finds time to stop by to keep us up to date on the happenings.Thanks, Dave”
“These guys were great. I have a 2009 Mustang GT with a glass roof which had been struck by a rock on the freeway. Spent 10 months looking for a replacement. No one could help me, no dealership, no garages or salvage yards the glass had been discontinued by Ford years prior. Peter located one in Georgia had it shipped here and two days later it was installed, and as a bonus his installers tightened the shade screen head liner that now glides perfect. Thanks again Peter and your crew for a great job. I recommend them highly, I'll be returning to have other work done on my Mustang.”
“Great experience, very reasonable prices compared to other mechanics that rip you off and the owner is honest. Highly recommended very satisfied with my visit ?”
“(Translated by Google) Kia service are friendly you just have to tell them every little thing and verify that it is done(Original)Servicio de Kia están amables solo les tienes que decir cada cosita y verificar que está hecho”
“If you are looking for awesome auto body shop this is your place , Glenn is amazing knows what he's doing and his team is wonderful. My car looked so good . My insurance was trying to give me a run around and long story short I knew I was in the right place from the moment I started talking business with them . They are not there to rip you off and throw hurdles in your path they pretty much told me let me take care of everything and dealing with your insurance ! when your going thru a stressful situation that was the best thing I heard all day ! I hope to not be fixing a auto accident anytime soon but if so that's definitely where I would go again !”
“This place is great. I work with a nonprofit organization and we fix up about eight cars a month. We probably get 90% of our stuff from here. They almost always have what we need I think maybe once or twice in the past couple years I asked for something and they didn't answer. Prices are great qualities great warranties are great I work with Miguel Whenever I Call over. Once they get to know you and know that you're going to show up if you order ahead of time it'll be sitting at the counter waiting for you. The whole crew that works there is great.Okay that's it Go buy your parts and ladies and gentlemen start your engines..Oh you cannot only save money on parts oil transmission fluids sealers coolants engine parts gasket sets electrical parts fuel related components. I mean literally they've got everything. Okay PS I voice type and I do not edit”
“Great maintenance team here! I recently purchased a used 2025 kia so the car needed a few tweaks. Not only did the parts get there in < 3 days the car was fixed quickly. I also get a complimentary car wash every time I visit! Ask for Paul when you go he’s genuinely the best and will be honest with you.”
“If you are looking for a quick temporary fix this is not your place. If you want real quality, attention to detail, quality work, and amazing professionalism you wont ever want to take your truck (or car) anywhere else. My truck looks better than what it looked like before my accident. It's the second time that California Auto Body & Frame has taken care of my truck for two separate minor issues and both times I was amazed at their work! Forget the dealership and take your truck to the real professionals.”
“Mr Mark/ Ms Patricia...very professional/friendly/awesome costumer service ...We stopped by just to see Acuras ...They asked for name/number they would calls with a good price...we left they call us little over an hour we went back 2-3 hours later we drove out with a 2024 Acura Integra...We never felt pressured to purchase this car they gave us time to make a decision ...we drove out with a awesome experience we will come back again for our next Acura...THANK YOU MR MARK/MS PATRICIA...”
“Excellent service. The vehicle repair far exceeded my expectations. Very high quality work. I will continue to use Mossy Collision Center in National City if needed and highly recommend them to family & friends. Ask for Oscar when calling or stopping in. He did an excellent job handling my service needs.”
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“Omar and his team did an incredible job on my 2005 Yukon XL. Omar explained all my options with no pressure whatsoever. I chose a complete paint strip down to the metal, rust removal and repairs, and a full paint job with 3 coats of clear coat. It came out fantastic, far exceeding my expectations. I 100% recommend Omar and National City Maaco!!! Thank you 😊”