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8:30AM - 5:30PM
1722 Sweetwater Rd Suite F, National City
Banks
“The phone customer service has been exceptional to us. We live out of town and sometimes have to conduct our business over the phone. They have always gone above and beyond to answer our questions and provide serviec.”
9AM - 5PM
1704 Sweetwater Rd, National City
Banks
“Best customer service. I have been a California Coast Credit Union member for many years. I have always appreciated the time and effort they give to their customers. Today I wanted to take the time to leave a 10/10 review for their outstanding care and service. Shout out to Diego, financial representative who went above and beyond helping me today. I highly recommended this bank.”
“I want to give props to Adrian for being very professional at what he does I witness a client being very rude to him and it’s not okay how she was yelling at him and no one help him with this complicated client unbelievable this lady rude !!! I always come here and when he helps me he’s very professional and friendly !!! Just wanted to come here and give Adrian hands down recognition to him for all his professionalism!!”
9AM - 5PM
3003 Highland Ave #102, National City
Banks
“I have always received friendly service here. Today in particular the service was so impressive I had to post a big Thank You to Nidal for the quality level of attentiveness and efficiency!”
“In the moment once I came in as I was already going to have in time customer service assistance on my way in with one of the bank tellers she took the time set the preparations looked on at my paperwork I was wanting to get a direct deposit checkings account and reviewed my information details but yes sure enough she had made some reviewing and it for me to already have all in motion the was fixed and current. Great good resolved experience here. Thanx!”
“Celeste Lopez has been the most helpful representative. She has the brightest smile and answered all of my questions. Excellent customer service skill! Thank you for what you do. I am eventually planning to make this bank my primary bank.”
“I'm surprised this location doesn't have all 5 star reviews as I've been banking with them since 2016 and not once ever had a bad experience. The reason I hoped on here is to give Davis and Anthony (mainly Davis though because he's the one who assisted my husband and I the entire time, Anthony came in at the end to review everything looked correct and he was very nice as well). Shout out to Davis for being an exemplary example of what EVERY BUSINESS SHOULD HAVE AS PART OF THEIR TEAM!!! He was polite, kind, listened, excellent feedback and made our experience beyond positive! We didn't have an appointment and were seen right away. He explained in detail our options and didn't push or rush us into anything. He watched my husband and I discuss our concerns, waited patiently as we made a few phone calls before making a decision. We will continue bringing our business to this location as we are always treated as friends and family. Upper management if you're reading this: please train all other employees to follow Davis Example. You will gain many more loyal customers.”
9AM - 5PM
1727 Sweetwater Rd #106, National City
Banks
“Wow... I read a few of the reviews here. And I have to say they are so out of the norm. I have been an NFCU client for 42 years and I have never EVER experienced anything like the complaints. Are there long lines? Sure, if you come at 5pm on a Friday! Or 9am on a Monday! Get real folks. That's like complaining about the wait at a breakfast place on mother's day! I have always been treated well and with proffesionalism. It's definately better than Wells Fargo or BofA....hands down!”
“Every time I come into this branch I'm greeted with great customer service. Today I received some thing in the mail that set apart Lourdes, and this branch from every other bank I've ever think that, or entered. A little backstory, I don't ever take my kids into the bank I always make sure I have accommodations for them but last month I did not have a choice and had to take and three toddlers with me. The line was long but each teller was doing their part and keeping the flow consistent. When I got to the teller, Lourdes saw how I was struggling a bit and gave each one of my babies a sticker which helped keep them calm so that we could finish my transaction. Today I checked my mail and received this thank you card along with additional stickers. When I tell you I am speechless, I am speechless! This is customer service that goes above and beyond is there a standard and I am so grateful that she thought about us! God bless you Lourdes!!!”
“Veronica A at this location goes above and beyond at her customer service very transparent and thorough with conversations . I definitely like to thank her for all the hard work she's done to help me thank you again she definitely deserves to be a manager !”
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“I just got approved for a personal loan with OneMain financial located in National City, Ca. Alexander Arambula was very courteous, helpful and sincere in processing my loan application. Customer service was excellent and Alexander and his office was very professional. I will refer my friends and family to OneMain Financial for a personal loan. Thanks again for the excellent loan service. Sincerely, Marvin”