Car Rental in National City, CA

“I called early morning around 8:30am and was able to get an appointment right away at 8:45. I came in due to a harness recall for my rogue and Henry was the one assisting me and was able to get me in and out quick and also told me some other issues wrong with the rogue.”

“I recently had the pleasure of experiencing truly outstanding customer service at Enterprise Car Rental, and I cannot commend them enough, particularly the exemplary service provided by Victor. From start to finish, my interaction with Enterprise was seamless and pleasant, thanks to their commitment to excellence in customer care.From the moment I walked through the doors, Victor greeted me with a warm smile and a genuine eagerness to assist. His professionalism and positive attitude immediately set the tone for what would be a stress-free rental process. Victor took the time to understand my needs and preferences, ensuring that I was matched with the perfect vehicle for my requirements.What truly impressed me about Victor was his attention to detail and willingness to go above and beyond to ensure my satisfaction. He patiently answered all of my questions, provided valuable insights about the available options, and made helpful recommendations to enhance my rental experience. His knowledge of the inventory was impressive, and I felt confident that I was in capable hands.Throughout the rental process, Victor remained accessible and responsive, promptly addressing any concerns or requests that I had. His dedication to delivering exceptional service was evident in every interaction, and it made a significant difference in my overall experience with Enterprise.Moreover, Victor's friendly demeanor and genuine concern for customer satisfaction made me feel valued and appreciated as a customer. He exemplified the highest standards of professionalism and courtesy, setting a shining example for others in the industry to follow.Thanks to Victor's outstanding service, my rental experience with Enterprise was nothing short of exceptional. I left feeling impressed and grateful for the level of care and attention I received. It's clear that Enterprise prioritizes customer satisfaction, and Victor's contributions undoubtedly played a pivotal role in making my experience memorable.I highly recommend this Enterprise Car Rental location to anyone in need of reliable transportation, and I wholeheartedly commend Victor for his exceptional service. His dedication to exceeding customer expectations is truly commendable, and I look forward to doing business with Enterprise again in the future.Thanks again Victor!Jose”

“I prepaid/rented a Tesla to try it for a day. Got there, they didn’t have the car because the “person decided to extend their rental”. The solution offered “we’re gonna call around and bring a car in and let you know when it’s available”. Really? What about giving me a heads up an hour before my pick up time so I wouldn’t have to work the logistics of taking time off and getting a ride to get there…?Call to confirm if you decide to rent here. They won’t call you.************A week laker, upon my wife’s insistence :), we rented a Model 3 and confirmed its existence by phone (it took several attempts but the clerks were nice and helpful). The car was there and the rental went smooth. The guy at the counter was very patient besides being so busy. It changed my impression of the business. I changed my review after this last positive experience. Would go back there after all.”