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“Matthew was incredibly helpful while we were shopping for shoes for my dad. He was friendly, patient, and took the time to help us find the right pair. His great attitude and excellent customer service made the whole experience easy and enjoyable. Thank you, Matthew, for all your help—we really appreciate it!”
“We've had our ISLE SUP for 5+ years and have thoroughly enjoyed it! Great product, and the customer service has been excellent. We had a some issues with our pump, and they provided a no-hassle replacement. Would buy from ISLE again without hesitation in the future. Great company!”
“Amazing and arrived fast, but the real highlight was the support of Shannon C. Who patiently walked me through and found what i was looking for it.
Thank you Again Shannon.”
“I recently started visiting malls again - an activity I used to love to do here in San Diego but had to work hard to overcome some things to get the confidence and desire to go back again. Lids has always been a favorite and the first thing I did after entering the store was to renew my membership, which comes with a sharp discount on all products, either 20 percent on ball caps or 10 percent off on items like jerseys. It's a great service and with the high cost of many ball caps these days, it's nice to have something that at least covers a little more than the tax on the product. There are four or five sports shops at the Westfield Plaza Bonita Shopping Mall. I have to say that they are all good and I imagine that there's some steep competition between them. But Lids has one thing that the others don't. The ability to create designer ball caps for its customers. This makes Lids stand apart from the rest. I won't say it is the number one sports shop at this mall, but no doubt it helps keeps the shop in the running for number one. And as I have had excellent custom designed ball caps in the past at a Lids in Jacksonville, FL, this Lids here in National City did not in any way disappoint! I think I drove the employees crazy as I took so much time to choose a ball cap, but they were all very courteous and lent me the time needed to make a good choice. I wanted to get a Padres ball cap too, but I'll save that for another time - I have two or three already with my few Padres jerseys. To get the best out of Lids, make sure you spend the annual $10 fee to become a member! After two or three hats you purchase, it pays for itself. Also, get on the Lids mailing list as there are times they have outstanding discount sales on ball caps and other gear. I've gotten great team ball caps between $10-$20 in the past when these deals roll around a couple of times each year. I have purchased items at the other sports shops in the San Diego area. But Lids is just about always my first choice when it comes to buying ball caps!Recommend: VERY HIGH”
“Love this shop.For the last 4 years I've been buying hats here. Very nice salesperson there all the time. They have some rare hats you don't find in the typical storefront. This was the first shop I bought a fitted hag, they helped me find the right size.”
“Frequent visitor of San Diego. Have been here several times to buy Padres gear and always been great prices and smooth transactions. Better selection than the Padres team store.”
“Everyone is so helpful and so attentive to the shoppers needs. Daniela helped me with my purchase, They did not have the size of shoe I was looking for, but Daniela offer to get the shoes online and get them shipped to my home address which was so helpful. Overall great customer service.”
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“Gravity Gear and Bonnie - You've helped and advised me from the very beginning, over 10 years ago from trade ups, to new canopies, 2 rigs, flight suits, helmets, and a ton of other gear. I couldn't have done it without your expert advice and knowledge. Don't know what I would have done without you.”