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“I have a great M-FRI mail carrier, super friendly knowledgeable and helpful when our mailbox needed to be rekeyed during the holidays. But Saturdays mail will either be delivered to the wrong box or shows “delivered to PO Box” but no package is there in the mailbox, nor do I have a P.O. Box. Then I’m stuck waiting and hoping it shows up in a few days - it’s really frustrating not knowing where your mail is and if/when it will show up again. The staff I have had at the post office have always been kind and friendly to me even when the lines are long.”
“I had an excellent experience with this business! They answered the phone, twice, with very friendly help and advice. When I went in today, my transaction couldn’t have been smoother. I highly recommend this establishment……… Good job Foothill Mailbox, Grass Valley, I will be back!”
“Be aware that the is additional parking in a back lot. I experience the bottleneck of incoming customers that didn’t know there was parking around the corner.”
“It’s the Best customers in the world that come here, I would know?. Come get a Post Office Box here and make it a easy and safe way to get your packages and mail.”
“I went in for a Livescan and Kathryn provided wonderful customer service in spite of being incredibly busy (and on her own) first thing on a Monday morning. Thank you for all you do and nice to meet you!”
8AM - 12:15PM 1 - 4:15PM
17748 Lower Colfax Rd, Chicago Park
Shipping Centers
“If every U.S. Post Office operated like the Chicago Park, CA Location… the perception of the USPS would be all good! Jenny goes above and beyond in every aspect of service. She is warm, genuine and efficient… the other 2 employees I’ve met, are just as incredible, however I’m not aware of their names.
This location is an absolute gem in our cozy rural community.”
12 - 3PM 9 - 11:30AM
14485 Rough and Ready Highway, Rough and Ready
Shipping Centers
“Andrew is always super helpful and just great to talk with, has a great memory for who has what P.O. Box and just personal discussions...love that small town feel”
“We were looking at a more cost effective printer for our business and needed help determining what our best options were. Adam was able to guide with his knowledge and we are very happy with our choice of printer.”
8:30AM - 4PM
20092 Oak Tree Road, North San Juan
Shipping Centers
“Outstanding customer service and a commitment to friendly small town helpfulness. Postmistress Kim and her staff, Kathi and Sheryl excell. Even the maintenance gal Cindy, has a happy face for everyone.”
“I just moved to Grass Valley, all of my stuff is still unpacked in boxes. I came to Staples to apply for a job. Fortunately John Shuford was working. John helped me every step of the way. First he loaned me a pen to complete my job application. He then personally assisted me on scanning my application. He then assisted me in printing my resume. John made every step of the process so easy. I am so grateful for John & Staples in Grass Valley. Way to go! Best customer service experience EVER!”
“I went in today after bouncing around the fed ex website, texts, trying to call and not able to get a person..etc. The woman working behind the counter at this location (I wish I had her name to commend her by name) was very understanding and helpful and was able to help me get my package situation sorted out. I really appreciate it and think we are going far too far into just online chat bots and no real people anymore. It was nice to get help from an understanding human being.”
“Shout out to Kenny. I brought in a key that wouldn't open the locker on the community mailbox. He went out and fixed the problem before I got home from walking the dog! I was impressed. Thanks Kenny 😁”
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“This post office is conveniently located downtown, totally reachable on foot while you are running any sort of errands. Parcels / packages are able to be addressed via general delivery, which is helpful if you're not a permanent resident in the area. The staff is friendly as well!”