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“These guys were great. I drove a 2015 Toyota Prius, and the car was starting to lose power, eventually I got the warning lights on my dash telling me to pull over and check the engine. So I called these guys to schedule an appointment to replace my hybrid battery, which didn’t sound cheap. Before I took my car in, I noticed my 12volt battery had a lot of built up acid around the connectors, so I replaced that first, which reset the warning lights. I was so happy that I didn’t have to spend as much money on the hybrid battery, so I called Greentec Auto and spoke to Eduardo to cancel my appointment. He said he was happy it seemed fixed, but warned me that my hybrid battery pack would still need replacement, and that the warning light would come on again within a few weeks, maybe a month or so. Well, it did. Several weeks later the warning lights came on again and I scanned my car; it was the hybrid battery pack again. So I bit the bullet and took my car into their shop to have the hybrid battery replaced, and before they did that they scanned my car and found that the ignition coils and spark plugs needed replacement, and that if they installed the battery first without fixing the plugs and coils, it might fail again at some point in the future, voiding the warranty because they warned me ahead of time to fix it. So I ran home and replace the spark plugs and ignition coils, called Eduardo up again and he said they could take me for an appointment the same day. They fixed it up in just 45 minutes, and it was cheaper than expected. Now my car runs smoothly again, with more power than when I bought it. I’m very pleased with the outcome, and I’m happy they took me in so last minute so I didn’t have to reschedule my appointment. I highly recommend their service.”
“first time at this shop. very nice. In a nice industrial area. Carlos helped me with my caravan's battery issue. he tested it and it was bad battery. Then found me a brand new battery with 5 year warranty and installed it. Very cool and helpful dude. I would highly recommend this place. I also think the cheapest price for brand new battery in town! they are generous and helpful. Thanks again Carlos”
“Great service and attention, went there looking for Snow Chains and lucky that have the ones I needed, people was kind all the time, I’m definitely coming back for any car accessories”
“They do not know car parts, you have to do your own research but they are very nice and helpful, the manager is a very nice man, I been coming to this oreilly for years and seen employees come and go, they always hire the best ones don’t go to the one in Castro valley they have a horrible attitude”
“I have been a customer at O’Reilly Auto Parts for over a decade. This store went out of its way to help me after everyone else said “we don’t do that” or “we can’t help you” thank you to both of the workers that were able to help me out in my situation. I truly appreciate you both and will continue to be a proud supporter of THIS O’Reilly Auto Parts store .”
8:30AM - 5:30PM
30208 Industrial Pkwy SW, Hayward
Battery Stores
“Came in to get a new battery for my car keys after avoiding it for as long as possible. I'm so glad I came to Interstate. It was super fast, less than 5 minutes, and they had good customer service.”
“Kim at O'Reilly's here in Hayward was amazing and very knowledgeable I was very stressed out and concerned about the battery cable coming off my battery he was kind and very helpful and make me feel safe driving my car if I could give him a hundred Stars I would thank you so much Kim”
“Huge thanks to Ariel for being very patient and helpful two nights in a row. I came in very anxious and had lots of questions about some noises my car was making but he was very understanding. Thanks Ariel”
“Whelp, this has been my go-to shop ever since the Newark one closed down.
It is smaller than the Newark one, but at least it's relatively convenient in terms of location. Stock seems fine, although I have found that finding the right size of wind shield wipers can be a bit frustrating as the online website will say they have it in stock, but it may well not be on the floor depending on your vehicle.
Would recommend to purchase online and set to pick up.”
“Not sure who does the hiring decisions here, but I want to give a big thanks to Kyle and Sam from this location for helping me with securing a lightbulb replacement for my vehicle. Not only did they suggest the best part for my vehicle. They also shared with me a warranty and rebate that helped save me $25 on purchasing the higher definition bulbs versus just the regular ones (which after a rebate comes out to the same price.)
I think Kyle is a manager here? And he was very busy but still found the time to help me and even tapped in Sam (one of his associates) to finish up what I needed assistance with.
I will definitely be back to this location to get any additional parts that I need. Thanks so much y’all!”
“Anela was extremely helpful! One of the best if not the best experience I ever had while looking for parts. She went above and beyond! I live in Tennessee and my local store was closed, so I called half way across the country, and she helped me every step of the way! If I wasn’t already a dead set customer of oreillys, I am now! Thank you!!!”
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“Went in for air inflator due to flat tire this morning. They have friendly staffs with helpful advice on which product to go for. It might be a little bit more expensive than other stores nearby, but I think it is worthy.”