“I recently visited Costco with a few issues that I needed help resolving, and I want to recognize two employees who truly went above and beyond. Miriam, who previously worked in the meat department and is now working at the front, provided exceptional customer service from the moment she began assisting me. She was patient, attentive, and genuinely committed to helping me find a solution. It was clear that she cared about making sure my concerns were addressed properly. In addition, Amir, the front end manager, stepped in and demonstrated the same level of professionalism and care. He listened carefully, treated my situation with respect, and made sure everything was handled efficiently. Both Miriam and Amir showed a level of dedication and kindness that truly reflects the best of what customer service should be. Their teamwork and willingness to go the extra mile made a stressful situation much easier. What stood out the most was their attitude. Neither of them treated my concerns like a burden. Instead, they took the time to ensure I felt heard and supported. That kind of service is rare and deserves recognition. Employees like Miriam and Amir are a huge asset to your store and represent the values that keep customers coming back. I want management to know that experiences like this are the reason I continue to shop at Costco. No matter how far I live, the work ethic and care shown by employees like Miriam and Amir make it worth the trip. Their commitment to going above and beyond does not go unnoticed, and I hope they receive the recognition they truly deserve.”
“Chavice at Grand + Benedicts offers above and beyond sales coordination and support. If you are looking to build a retail project and need help with FF&E look no further. Having support at ever level of the customer journey is so helpful! Thank you Chavice!”
“on my restaurant and I want to buy stuff just send mail to them I got reply and Mamta call me regarding my queries and she give me all details of equipment.. she help me lot and she is very fast with her work and I got my equipment on time . My all thanks to goes mamta she help me a lot with my order ..
Highly recommended this place .”
“Appears to be a new location. Found what I needed. The food court was different than I'm used to with pickup vs. cash payment line. They were also very busy at the time.”
“Had an issue at home, water supply had be be shut down! Went to lowes and home depot and didn't even carry thr supplies I needed?! Time crunch for a customer that wasn't gonna be happy!! WHCI Plumbing supply company in Union City is the Solution! They had all I needed without wasting time at the local supply stores and finishing the job! Definitely my primary supply outlet!! RECOMMENDED! GREAT Customer Service!!”
“70 page wide ruled, spiral bound notebooks for $.089!! come here for your kids' school supplies, you'll save hella money. they've got pencils, pens, crayons, scissors, tape, staples (small ones), too...”
“Econ World Trading has a variety of restaurant supplies and equipment that can be used in any type of restaurants. The customer service was fantastic and they were able to explain all the details and specifications in the products I was looking for. They were also helpful in explaining the design process for a new restaurant and the equipment that fits the restaurant.”
9:00 AM - 7:00 PM
28505 Hesperian Blvd, Hayward
Wholesale Stores
“Costco is good, but the bulk size is necessary. Fo real though you really 1 50oz jar it mayonnaise. Fo real playa no one does. But why they hire cute girls only. Service is always fast, the gas line is a bit of wait ya feel killah. Value depends only the hotdog is worrth it!”
“Annette Reavis posted the same negative review on our Yelp page. Please read LAJ's response to her negative review."Annette,LAJ Wood Products has a return policy of a 15% restocking fee applied to any items returned within 30 days from the date of purchase. All refunds will be issued by check and mailed within 7 to 10 business days. Items cannot be returned for a refund past the 30 days purchase date.The date of your purchase was on 09/30/22, and you came to our shop to make a return on 01/6/23. Since your purchase date was well over 30 days, we could have denied your return. We are predominately a wholesaler, but we understand that some of our retail customers may need more than 30 days to complete their staircase project which is why we allow in certain cases for customers to return items for a partial refund past 30 days. However the restocking fee increases each month from the time it takes you to return your items.We would like to apologize to you if we were not clear about this, or if there was any misunderstanding regarding our return policy. I reviewed our email correspondence, and we did inform you of a possible increase of restocking fee that will be applied if returns are past 30 days of the purchase date. But since we did not have any additional info regarding your exact purchase date at the time of your email inquiry, we failed to inform you that the restocking fee was going to be 60%. You had the choice to take back your returned items but you declined to do so.It is nice to hear that your staircase has been completed, and that you are satisfied with our products. We appreciate your business and for writing this review as it will help allow our customers to be more aware of our company’s return policy when deciding to purchase stair parts from us. Take care."”
“Just a quick update on Costco Hayward. Costcos are generally the same around. This one is not too bad and has a plenty of parking. I rarely go to this one as it's a further one. It is a pretty busy location, so try to aim for shopping during non-peak times. This time around it was just a normal Costco run, finding Coke Zero, finding a deal for sweatpants. And easily paid and checked out.”
“I spent several hours here with a friend picking out Church flowers for a special event. I brought my three-year-old child with me. I was not prepared so when you come, and you’re gonna spend time picking flowers make sure you wear layers and a very warm coat because he place where they keep the flowers is refrigerated and you can get very very cold. Also good to note that the Internet does not work while you’re inside of the cold storage so if you need to access that you have to step back outside again. The place was clean and relatively well stocked. We were looking for some bright orange, tropical flowers, like bird of paradise and another one. I can’t remember the name of and they didn’t have any. It was a little frustrating because we were trying to plan our floral arrangement around those flowers and they didn’t know specifically when they were coming in, but I also appreciate that they don’t know exactly when the flowers are coming based on where they’re coming from and how they’re getting there like a cargo ship. Just keep these things in mind and you may have to shop at multiple locations if you’re looking for specific flowers.”
“Good honest people. great solid value for products. Built well of Euro beech wood. don't confuse with FDW llc in GA. They use to be located on Winton. Hayward Ca. THIS IS NOT Factory Direct Wholesale LLC with Massage chairs. All negative reviews are for that company!”
“No free samples but a great variety of great stuff you can buy for your stores!
The checkout was pretty quick! A guy came by, scan our Costco membership and scan our stuff while the cashier was helping someone else. Once it was our turn, everything ranged up and all we had to do was pay!
Would come back for the value and selection of products they have!”