AutoZone on Elkhorn Blvd in North Highlands is a leading retailer of auto parts, maintenance items, and car accessories. Customers report that the employees provide great, superb, and exceptional customer service. Staff members are described as sweet, patient, kind, courteous, friendly, knowledgeable, attentive, and professional. They take time to help customers figure out what they need, explaining products and options thoroughly. The service is frequently noted as seamless, stress-free, and quick, with specific praise for battery installation that is thorough and reflects a commitment to safety. The store reliably has the needed parts, and warranty replacements are handled with perfect ease, getting customers back on the road in minutes. Many customers express high recommendation for the team and state they will return to this particular location.
This store gets a lot of compliments but what people don’t understand that most of the workers there put up with a lot of shitty customers and most of the time they try to let it go but can’t, and on top of that their going through their on things. So maybe instead of judging them be more considerate and patient
June 2024
Darius is the sweetest employee, He helped me with figuring out what I needed for my truck & then explained to me the part. Great customer service & I would shop her again.
April 2024
I really appreciated Darius helping me out with swapping out my battery. Very knowledgeable and helpful. Thank you! :)