Metro by T-Mobile at 6102 Lankershim Blvd offers great prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The staff is friendly, helpful, and professional, making the experience easy and pleasant. Customers appreciate the helpful assistance from staff members, who spend time explaining options and making the process smooth. Many mention the excellent customer service, with staff like Evelyn and others providing a positive experience, even in difficult situations like phone theft. Customers have transferred multiple lines and devices to Metro, praising the affordable deals, unlimited plans, and fast service. Overall, the store is known for its helpful staff, good deals, and friendly environment, making it a popular choice for those seeking reliable prepaid plans and quality customer support.
I had a great experience with Hector! He helped with what I needed, was conscientious about pricing, and made sure I was still getting the best deal from Metro. I really appreciated that he was a real person, no fluff, and just got straight to helping me.
July 2025
Some of the most incredible and helpful service I've ever seen ANYWHERE. Hands down. Thank you guys!
January 2025
Great service this morning from Liam, helping me get my number ported over before I had to get on the road. Thanks, Liam!
