“After months long search for a specific leaf catcher, found it here at Alan’s. No surprise. My father, one of the original Japanese gardeners in Orange County, used to frequent Alan’s Lawnmower Shop. I believe that was the name back in the day. The leaf catcher is exactly the one used by my father and it’s almost impossible to find on the internet. I understand Alan’s is now run by the 3rd generation.”
“We’ve been in the artificial grass and hardscape business for 7 years, and Irrigation Express has been a huge blessing to our company. We purchase all of our turf from them, and Roberto and his team consistently deliver outstanding service. Their customer service is a solid 10/10, and their prompt attention when we need to switch or adjust anything is unmatched. We’ve worked with other companies in the past, but we’ve never experienced the level of care, reliability, and professionalism that we get from Irrigation Express. Highly recommend. Raymundo Mejía”
“Was in a middle of a project, the owner took his time took his time to explain what I needed to do. I originally came here to buy a shower handle, but left with the necessary part to complete my project. At the end my client happy and I left knowing a little more in my line of work. I would definitely be coming back here if I’m in the area again.”
“Yesterday morning I and my gal pal went into Dunn Edwards and spoke with Thomas Carlton, Assistant Manager, my gal pal is painting the inside of her house and I am going to help her, I am a retired Carpenter Working Supervisor for the County of Los Angeles, Internal Services Department. I am trying to teach her how things are done, we talked with Thomas once before and this time as the last time he was extremely helpful, and with his knowledge he really showed how simple things can be as long as you know what you are trying to do, and even as in this case that is not the fact... We purchase $80 worth of paint and she was very happy. I saw another women in there, and she was struggling trying to communicate what she is trying to accomplish, the person who was helping her was VERY patient and helpful, as I listened in on the conversation. So here it goes. It doesn't matter if you are a guy or gal, if you are not sure of what you are doing and how to go about doing it with regards to painting, come down to Dunn Edwards have all what you are trying to do in your mind or write it down, talk to these highly trained, skilled professionals, explain to them what you are trying to accomplish, oh PLEASE make sure you have your colors picked out... Then listen to what they are telling you, they will tell you what level of paint you should be looking to buy, and here is the hard part, TRUST them, you won't go wrong, that is the main part and the most important part. Then when you go home, get on U Tube enter Tutorial for painting interior, or exterior of residential home, and then start looking at the tutorials that are there and get some knowledge on how you should proceed. Good Luck and have fun, and if something didn't quite turn out, go back to Dunn Edwards show them from your I Phone, I Pad and they will be able to help you achieve your goal. The trick to this is simple, establish a relationship with your Dunn Edwards person, and you will feel much better as you go along with taking care of the most expensive thing you will ever purchase in your life... Thomas Carlton, thank you for your patience and knowledge and people skills, I and my gal pal will be coming back as once I change out all the case and base inside the house and paint all the interior of the house, no doubt we will be back for different colors as I am trying to introduce her to colorful colors for her various rooms in her house....”
“It was a pleasure speaking with the representative on the phone. He was knowledgeable and supportive in the selection of the best hardware for my barn doors. I purchased 4 sets and each of the items were perfect! This is a strong recommendation regarding the quality and professionalism of Specialty Doors and Hardware.”
“Damian is one of the most enthusiastic person I've met. He helped me look for certain items and all the while was very cheerful and patient. He deserves a raise!”
“Jason and Maria saw me leaving the store to check out and asked me if I found everything. I admitted that I did not. Maria asked Jason to take me back to plumbing where Jason used his skills to locate my parts needed. He explained the choices and ensured they were compatible. Jason and Maria exemplifies customer service in a time where people will "Ghost" you to avoid helping and interacting. I'm a Plant Operations Director and teach the same to my engineers. Thank you!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.