The AT&T Store in Novato is known for its excellent customer service and knowledgeable staff. Customers frequently highlight the helpfulness of employees like Tyler, Elijah, Ismael, and Ilaitia, who are described as patient and dedicated to resolving issues. Many reviewers appreciate the time taken by staff to answer questions and assist with phone upgrades and account setups. One customer noted the exceptional service provided by Clem, who showed particular patience and professionalism while assisting an elderly customer. The store offers a range of devices including phones, tablets, and smartwatches, alongside various wireless data plans tailored to different needs, including flexible prepaid options and popular unlimited data plans. With access to nationwide AT&T 5G service, customers can enjoy reliable connectivity. Overall, the AT&T Store in Novato comes highly recommended for its friendly atmosphere and commitment to customer satisfaction.
Sean Smith was wonderful. I spend 45m in the Corte Madera store and at the end they told me they were not able to help me with the issue I was having with my phone. Sean did it in 5m
November 2025
Gustavo is extremely helpful and knowledgeable on all phone needs! Highly recommend
October 2025
Great service. Was able to do what we needed that even the corta madera corporate location would not do for us. Thanks
