United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. This particular location in Novato, California, is praised for its helpful and pleasant staff, despite the occasional long lines. Customers appreciate the dedication of the delivery drivers, who go above and beyond, even in challenging weather conditions. While some customers have had negative experiences with USPS in general, this specific branch seems to consistently provide excellent service, earning it high praise from the local community.
Friendly Postal Workers, clean office, and many services available. Always busy, so be prepared for a bit of a wait.
August 2025
2 stars as I left with what I came here for. Just took forever...
May 2025
Waiting forever, only to be told to buy special intl envelope not needed. They correct this and then tell me I have to buy the envelope because I wrote on it. Nope. Your error. You pay. Going to Postal Annex
