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10AM - 8:30PM
300 Vintage Way, Novato
Warehouses
“I had a problem with a toilet roll holder (probably my fault). I contacted Sonoma Forge and they sent me a new one, no drama and no cost. I very much appreciated this level of customer support, it isn’t what usually happens. Their products are nice and well made, the customer service is outstanding.”
8AM - 5PM
1805 S McDowell Blvd Ext, Petaluma
Warehouses
“I placed an order for 1 pound of dye, they called shortly after ordering and told me that they had just ran out of stock. I was a little upset that we had to wait a day to get approval to just send over 2 8oz bottles of dye without charging me an extra dollar, but it was less than 24 hours of delay. End of the day they took care of their customer were reasonable, ans quick. Thanks!”
Warehouses
“Another city, another Costco. This one's very clean! Parking lot is a little small, and I could see it filling up at peak times. But two o'clock on a Monday is hardly one of those times. We had a fine experience. My only other critique would be the odd queueing at the food court instead of number-calling. But I suppose there's a reason they do that.”