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“Every single person that works here at this bank is so extremely helpful and always nice and friendly and I have experienced nothing but the most quick easy and top Professional Service there! I began banking there when a top Yoga Studio owner recommended them to me and I have been with him ever since! Never have a problem and if something on kosher starts to happen they always let me know instantly! I highly recommend Mechanics Bank to everyone!”
9AM - 5PM
1171 S Victoria Ave Ste 2A, Ventura
Banks
“the Bank is great. Really great service at the bank. But the Phone service use to be great but I recently had to use it a few times and they seem to be lacking knowledge and haven't been able to help me. They need to do a better job on the phone and gain more experience. Other there gonna end up losing me as a customer. I needed help and I went to the bank to ask for help but they told me to call customer service. Then they couldn't help and they blamed the office so which is it. I'm guessing the phone service is to blame. Train them right Rabobank or me and if this is happening to others they will leave too.”
9AM - 5PM
1794 S Victoria Ave unit b, Ventura
Banks
“Garret helped me in Ventura, I’m an idiot when it comes to things. He helped me over and beyond. I had trouble with my Apps and getting them to run smooth with Premier America Credit Union. He eased my worries and helped greatly. Thank you again.
-Michael Core
Member for forty years.”
“I've had an outstanding banking experience with Montecito Bank & Trust in Ventura. From day one, the level of personalized service and attention to detail has truly set them apart. Christine, the branch manager, leads the team with warmth, professionalism, and a genuine commitment to supporting local businesses. Her leadership is clearly reflected in the excellent customer service across the board.
Omar, my personal banker, has been incredibly helpful—knowledgeable, proactive, and always willing to go the extra mile. Whether it's answering questions, offering guidance, or just checking in to make sure everything is running smoothly, he’s consistently exceeded expectations.
I've also interacted with Maria, another personal banker at the branch. The few times we've connected, she’s been courteous and professional.
It's clear that Christine, Omar, and the entire team care about building real relationships—not just accounts, and are commitment to excellent customer service.
If you're looking for a bank that treats you like a valued partner and not just a number, I highly recommend Montecito Bank & Trust in Ventura. Their team is top-notch, and I'm grateful to have them in my corner for my personal and business banking needs.”
“Excellent service I needed guidance on a loan and trust matters, and the bankers made what felt complicated so easy to understand. Professional and knowledgeable, bringing all my accounts there. Thank you Mechnincs bank, you won a customer!”
“Shout out to Maddie who was working at the front. I had an emergency and was locked out of my vehicle. She went out of her way to grab her personal phone charger from her car so that I could charge my phone. She let me sit in the warm cubicle to wait for AAA because it’s pouring rain.
Thank you for the kindness and generosity. Keep employing people like Maddie and I will continue to bank with Chase for many years to come.”
“Had a great experience today at Chase. Very friendly and efficient service from Carmen. She was absolutely wonderful. We will be back. Thank you so much. ?”
“I’ve been banking with them for over 20 years now. It was OneWest Bank previously,.They quick, there is never any lines, but their rates for incredible. They are personable, just a different experience, like you have a friend- banker. I know that they offer neat mortgage programs like 0 down with no PMI or mortgage for people with ITIn numbers.”
9:30AM - 5:30PM
3954 E Main St, Ventura
Banks
“This isn't a bank, it's a dear friend. One time they let me keep a surfboard inside for a few hours when I couldn't take it on the bus. They spotted me lunch money today. Every teller is a mark of class and credit to humanity. Love this place!”
“We found the service at this branch of Pacific Western, like every other branch we've used, to be excellent. The people we dealt with were helpful and patient and went beyond the requirements to help us deal with a very distressing situation involving attempted fraud. We recommend them highly.”
“I feel it's always good to give credit where it's due, and my visit at this branch was beyond exceptional. Operators via phone try to upgrade a secondary account every time I call when I would be calling for help just understanding a tranactions or a type of fee. I am not fond of automated systems of any kind and prefer to speak with a human and not a pre recorded call. When I went in the bank I was working with a lovely agent Hilda G. I broke down my issues regarding the details my account. She addressed every question I had in dept with patience. That's what customer service is all about. This beach and Hilda were awesome.”
“I was with Unisys Credit Union that was Western Federal Credit Union then Unify Credit union. You couldn't pay me to join a bank. Since 1976 I have seen the changes and it seems to be getting better all the time. I enjoy the friendly atmosphere and personal service. I just consider this my Credit Union and I really don't want to share but I understand they need members. LOL.”
“We've been very happy Mission bank customers for several years. Compared to larger banks, we've really appreciated the better customer service, quick loan decisions and excellent rates. Would highly recommend.”
“I needed a checking account and made it to this bank 2 hours before they were to close. Unfortunately, the three staff members of this Bank could not help me open a basic checking account even though I was the only customer. I made an appointment for the next day and came in at the designated time. Even though I had a valid California state driver's license and a large cash initial deposit, they were still unable to create a basic checking account for me. I sat in a chair and waited for a corporate response from Francisco's inquiry, but none came within 20 minutes, and I was told to to leave and that I would get a call and be able to finish the process as soon as that email response came through from corporate. After 4 days, I am giving up and writing off this Bank as a waste of my time.
UPDATE: Luckily, an angel stepped in to help me with my banking woes and I received a call from this Bank. Turns out, they are paying attention and they do care. Now that the third party snag is over, perhaps I'll be back in business after tomorrow's meeting! Yay for locally-owned banks.”
“I’ve been a USBank customer for many years and have experienced nothing but great customer service. The Tellers are courteous and knowledgeable. The managers equally helpful.”
“I had a great appointment with Anthony. He was extremely friendly, helpful, informative, and made everything easy to understand. I really appreciated his reassurance and guidance regarding my future financial needs.”
“Friendly and knowledgeable employees - this location offers the type of excellent service I am accustomed to as a long term customer of Bank of America. I've never been inside this location before but the teller who assisted me treated me like family and went above and beyond. She definitely redeemed the ridiculously poor experience I received at another location recently. I was in and out quickly! Ample parking in a private lot and very clean and well organized branch.”
“I go to this Wells Fargo branch almost every day Monday through Friday for my work and I could say their staff is amazing. They are so nice and efficient. I go in there with multiple deposits and they treat me So nice even though I know that must be annoying for them lol I really Love this match compared to the one on Mills That takes forever.”
9AM - 5PM
1215 Maricopa Hwy, Ojai
Banks
“I mean, who reviews a bank... really? Well, ME because this is the best branch I've ever been to. My mom passed a couple of years ago and my local branch in Ventura had given me very confusing and overwhelming information about how to close out her accounts... so I put it off. It was really hard to lose my mom and I definitely didn't want the extra stress of doing this daunting task. Finally made an appointment at my mom's branch that she used in Ojai. Christina was absolutely amazing, accommodating and patient. She was able to process everything while making us feel comfortable and welcome. She was so incredibly personable while yet professional. We realized that we needed a notary and were informed that if you're a Chase member, that it is a provided service. The notary was booked but managed to fit us in. Maria was also amazing to us! Explained everything in detail and even asked about my mom which I thought was very sweet. Everything was explained to us in detail along the way which I appreciate immensely. This was the last thing that needed to be done on behalf of my mom and I was stressed about it all week. Thank you Christina and Maria! I will never forget how kind you both were to us! Absolutely fantastic service :)”
10AM - 5PM
1011 S Victoria Ave, Ventura
Banks
“Not impressed so far.....I opened up a business checking and savings account at the end of 9/2024. It was for a promotional offer for both accounts. The business banker who opened it for me made mistakes that have resulted in not getting the promo offers. It has taken months to have this resolved. The other business banker Angel, opened a case on my behalf, but I couldn't get a response from him about the status. He seems to be on the phone making calls out to most likely bring in business; however, he doesn't service his existing clientele with professionalism or follow through. I am working with a new business banker to resolve the issues, so I hope I will get the offers I signed up for. I gave 2 stars because the tellers have been great, very helpful, and efficient in forwarding my messages, but they can only do so much. The manager is also nice and helpful, but he should speak to his employee about improving his retention with existing business banking clients. Here is an update from my experience. It took some time and work from the manager and a new business banker (Ray), but they were able to straighten out the mistakes that were made, and I was able to finally get the promotional bonuses to my account.”
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“It is always a pleasure working with Ms Borton and friends at Ocean Air . The expertise and helpfulness they extend to me every time we visit is exemplary.
Best. Ed Fleming”