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“I wanted to take a moment to recognize Terry, who works at our local Dollar General in Oakdale, CA. I recently overheard some negative comments from a corporate team about her communication style, and I found it very unprofessional for them to speak about her in front of customers.
Terry consistently provides exceptional customer service. She greets everyone with a warm smile and goes out of her way to ensure that customers feel valued. I appreciate her friendly demeanor and the way she engages with everyone, making shopping at Dollar General a pleasant experience.
In fact, I sometimes drive to out-of-town Dollar Generals because our local store often has products in boxes rather than on the shelves. However, I always return to this location because of Terry's wonderful customer service.
Instead of criticizing dedicated employees like Terry, I would encourage management to focus on solutions, such as hiring overnight stockers to help unload and stock products. It's frustrating for customers when items are available but not accessible.
In a world where good customer service can sometimes feel rare, Terry stands out. She deserves recognition for her hard work, and I hope her contributions are valued. Thank you, Terry, for always brightening my day!”
“Clean, big, and plenty to choose from. I like that this Dollar Tree has big bags of individual bags of pretzels for snacks for my kids. They have a big assortment of books and coloring books. They have a lot more of everything because it's such a big store. The customer service is wonderful and it's closer to me then the Oakdale Rd. location. Glad they opened this one.”
“This store is great, friendly staff always willing to help find what I need. The manager really has everything under control, things are in place very clean and stocked. I definitely would recommend this store to all my friend’s & family.”
“This is our go-to for everything. Malinda is amazing, always welcoming her customers in while checking out customers, which is extra special! Always on point. She cares and it shows with her hospitality! Byron is always willing to go the extra step. He is a hard worker and makes our day when these two are working! These are the best DG employees!”
“Very close to my residence, super convenient to grab some energy drinks or water or...nowadays pretty much anything you need! ??♂️ ?? Even Coolant for your car or motor oil not to mention they even have tools and mechanics work gloves! I'm telling you they have it all! ?? The only thing I wish they would do differently is actually open the other registers and hire some more employees to help check out guests a lot a faster instead of only having one of them open causing 1 LONG line and then you end up late for work waiting to check out a few items ??♂️ other than that they are GREAT! ??”
“A good place to get budget things, but be careful while choosing your product. Most of them have some minor dent, scratches or defects.So choose your item by properly checking it.”
“This location is kept clean with great customer service. The only problem is they are always out of stock on many Items. Usually the same ones i check for whenever i visit this store. But the employees that ive met have all been super friendly and hard working.”
“A pretty decent store. Very clean but sometimes can be disorganized. Boxes are places throughout the store which can block the aisles. The employees were nice and respectful.”
“Needs more folks in there …. I’m willing to work there. If they actually pay attention what I’m trying to say is like if a person turns in their application on the on the spot interviews and BOOM!!!! There’s workers”
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“I love the values, and savings I get when I do to this store. They alway have the best saving when it comes to little gizmos, gadgets, qrt projects, birthdays etc.
The cons/ negative thingsare the festivia glasses they sell with for the seasonal drinking glasses keep breaking in my hands when I wash them.”