“I love the values, and savings I get when I do to this store. They alway have the best saving when it comes to little gizmos, gadgets, qrt projects, birthdays etc.
The cons/ negative thingsare the festivia glasses they sell with for the seasonal drinking glasses keep breaking in my hands when I wash them.”
“I wanted to take a moment to recognize Terry, who works at our local Dollar General in Oakdale, CA. I recently overheard some negative comments from a corporate team about her communication style, and I found it very unprofessional for them to speak about her in front of customers.
Terry consistently provides exceptional customer service. She greets everyone with a warm smile and goes out of her way to ensure that customers feel valued. I appreciate her friendly demeanor and the way she engages with everyone, making shopping at Dollar General a pleasant experience.
In fact, I sometimes drive to out-of-town Dollar Generals because our local store often has products in boxes rather than on the shelves. However, I always return to this location because of Terry's wonderful customer service.
Instead of criticizing dedicated employees like Terry, I would encourage management to focus on solutions, such as hiring overnight stockers to help unload and stock products. It's frustrating for customers when items are available but not accessible.
In a world where good customer service can sometimes feel rare, Terry stands out. She deserves recognition for her hard work, and I hope her contributions are valued. Thank you, Terry, for always brightening my day!”
“Thank you Carlos A. ur such a great asset to the store always very helpful and courteous. U gave me such wonderful customer service on Sunday morning at the check out. Previously you had assisted me at the frozen foods section keep up the wonderful customer service.”