DHL Express ServicePoint near Oakland International Airport provides international and next day shipping. The process is often quick and efficient, with a helpful and friendly staff that goes above and beyond to assist customers, making the experience smooth and stress-free. The people at the pickup point and on the phone are described as nice. However, some customers report that despite requesting packages be left at the pickup point, deliveries are sometimes attempted anyway, requiring a phone call where one must navigate an automated system to reach a human agent. The location is noted for offering better service than competitors, leading customers to plan on using it for future shipments.
I went into the DHL office near the Oakland airport and everything went perfectly. Very nice, efficient woman at the desk. Easy to park and get in and out with no problem.
February 2025
The process was quick and efficient, making my experience smooth and stress-free. I had my toddler with me, which can make shipping a bit challenging, but the staff went above and beyond to assist me. Their helpful and friendly attitude made all the difference.
October 2023
Chronically late by over 1 day on promised delivery date. Estimated time of delivery is also always off, so youate held up waiting on them.
