Patelco Credit Union is a full-service, not-for-profit credit union that serves communities across Northern California. With 37 branches, they offer the same convenient services and access as big banks, but with better rates, fewer fees, and personalized, attentive service. Patelco has over 400,000 members who have trusted the credit union to manage more than $8 billion in assets, making it one of the largest credit unions in the nation. Customers praise the knowledgeable, compassionate, and honest staff, particularly branch managers like Jackie Jordan and Jordon Morrison, who go above and beyond to help members with their financial needs. Whether it's securing a competitive auto loan, setting up a checking account with a $100 bonus, or creating a plan to get out of debt, Patelco's employees are dedicated to providing excellent service and helping members achieve their financial goals. Customers appreciate the welcoming, warm, and sincere atmosphere at Patelco, as well as the credit union's commitment to the community through volunteering, donations, and events. Overall, Patelco Credit Union is a trusted, well-capitalized financial institution that offers the convenience of a big bank with the personalized service of a local institution. With its strong reputation and dedicated staff, Patelco is a great choice for those seeking a credit union that puts its members first.
Excellent Customer service from an Assistant in the MCC department named Cassandra, she was first and foremost a HUMAN BEING; not ai!! She helped me solve a problem without repeating herself like ai does.. anywho enough about metal assistance.. thank you again Cassandra.
November 2025
Norma was very thorough & informative. Took her time & walked me thru the process nice & easy for the services I needed helped with.
May 2025
Great 👍🏿 people, easy system to figure out for mobile 📱 banking...
