Patelco Credit Union is a full-service, not-for-profit credit union serving communities across Northern California, including the Bay Area, Sacramento, and San Jose. With 37 branches and over 400,000 members, Patelco offers competitive rates, fewer fees, and personalized service that sets it apart from larger banks. Members appreciate the knowledgeable and friendly staff, who provide attentive service whether in-person or through online and mobile banking platforms. Customers have reported positive experiences with mortgage refinancing, savings and checking accounts, and quick account openings. The staff is noted for their patience and effective communication, with specific mentions of representatives who go above and beyond to assist members. Despite occasional wait times during busy periods, the service remains efficient, and many find the overall experience reassuring and reliable. While some branches have limited hours, feedback suggests that members value the services offered and the higher interest rates compared to traditional banks. The credit union's commitment to community involvement through volunteering and donations further enhances its reputation. Although parking can be a challenge, many members find the convenience of digital banking and the absence of aggressive sales tactics a significant advantage. Overall, Patelco Credit Union is recognized as a trusted financial institution with a strong focus on member satisfaction.
This is a good bank. I bank at patelco but there's far and few between so the next closest one to me is in Oakland so I choose to go to this one. It's it's a few miles closer
October 2024
Gotta see Jerry with his superb 6 stars services...Tks again buddy!
February 2024
Excellent customer service and super friendly staff
