Public Storage in Oakland offers storage spaces that can be reserved for free with no commitment. Customers can choose the online eRental option to skip the counter and go straight to their unit. The facility is noted for providing personal attention, with staff described as helpful, kind, thoughtful, patient, and focused on customer needs. Specific employees are recognized for excellent service, including being very knowledgeable and assisting with explaining options, downsizing, and managing the app and unit access. The manager is noted for being very kind and friendly in helping to resolve customer concerns. While a concern was raised about a rate increase, it was quickly resolved with assistance from the management. The overall experience leads customers to recommend this Public Storage location.
Ask for Keisha! She was so helpful and got me the storage space I needed. Thank you so much
September 2026
Jennifer was so upbeat and cheerful; I asked to look at a few different sized units not realizing it was close to 6 pm but she was willing to show me anyway; she is awesome and I highly recommend this place
September 2026
Jennifer was very helpful and kind and also very good looking young lady
