Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody testing by appointment, routine blood and urine tests, pediatric specialty tests, glucose tolerance tests, and wellness screenings. The location is situated in the Webster medical building, across from Alta Bates Hospital, with easy check-in options via mobile or phone. Customers appreciate the convenience of scheduling appointments online or on-site, often experiencing little to no wait time. The staff is generally praised for being accommodating, friendly, and helpful, making procedures like blood draws quick and easy, even for those with small veins or past difficulties. While some customers note occasional delays, overall, the service is considered reliable and efficient. The facility maintains safety protocols, including face coverings, and provides helpful information to prepare for tests. Despite minor waiting issues when busy, many customers plan to continue using Quest Diagnostics for their testing needs due to its convenient location and good customer service.
They took great care of me at Quest, and it was convenient as I came from my doctor's appointment in the same building. This is the place to go. Donald
March 2026
Walk-in, checked in and was attended under 10 min. Nice, cold AC and great customer service. Per reviews, I was expecting the worst, but overall, a smooth and pleasant experience.
March 2026
The location is very accessible. It was clean, quiet, and very comfortable. I love the young lady who assisted me. She could tell I was nervous and she was very reassuring. And what do you know...I didn't feel a thing!!
