Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody testing by appointment, routine blood and urine tests, pediatric specialty tests, glucose tolerance tests, and wellness screenings. The location is situated in the Webster medical building, across from Alta Bates Hospital, with easy check-in options via mobile or phone. Customers appreciate the convenience of scheduling appointments online or on-site, often experiencing little to no wait time. The staff is generally praised for being accommodating, friendly, and helpful, making procedures like blood draws quick and easy, even for those with small veins or past difficulties. While some customers note occasional delays, overall, the service is considered reliable and efficient. The facility maintains safety protocols, including face coverings, and provides helpful information to prepare for tests. Despite minor waiting issues when busy, many customers plan to continue using Quest Diagnostics for their testing needs due to its convenient location and good customer service.
Appointment and check-in process is seamless. The Staff was professional and skilled. Totally satisfied with this facility.
July 2026
7.28.2026. my experience was SUPERB...and the young man who drew my blood at 12:45pm deserves an award for how painless he made that experience. Warmly, Arthur
July 2026
The techs were excellent in every way. They were shorthanded so we had to wait an extra 30 minutes but I'm sure this is unusual.
