The Xfinity Store by Comcast in Oakland, CA, located at 3070 East 9th St, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment easily. Visitors consistently praise the store for its excellent customer service and quick assistance. Many mention being greeted promptly and helped efficiently, often within minutes. Several reviews highlight staff members like Abraham and Renea for going above and beyond, helping customers resolve issues, and providing knowledgeable, caring service. Customers appreciate the friendly atmosphere and the staff’s readiness to assist with various needs, from setting up new devices to understanding home services. Even during busy times, staff like Dejoun are noted for stepping up and providing helpful service, making the experience smooth and satisfying. Overall, the store is seen as a place where customers can get quick, friendly, and effective support, making it a preferred option for those needing Xfinity services or equipment. The staff’s dedication to customer satisfaction makes visits enjoyable and efficient.
I was going to give up on Comcast then walked to this store for help, Abraham fixed every issue I had in 5 minutes. Excellent service.
May 2025
My issue was resolved in 5 minutes! The support was super respectful and pleasant.
June 2024
I must say customer service there was on point as soon as I arrived and walked through the doors I was greeted and helped with quickly. That's what kind of service that I'm talking about. #You guys rock!
