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“Apple couldn’t help me but Kemo did in minutes 🥰🥰🥰 Apple had me waiting hours said it maybe days. Kemo is the best repair shop ever. Real company real support. 5 ✨ If you need phone repair or used phone Make this your first stop. you won’t be disappointed 🥰🥰🥰”
“Great Customer Service Here :) ladies here are very friendly and willing to help. They know how transfer information from a new phone to another. Willing to help with any phone issue you have. Best of all they have amazing promotions.”
“Charles & Antoinette were both incredible helps and truly a breathe of fresh air compared previous carrier providers. They’re presence & energy was much needed while dealing with frustration of replacing a cellular device”
“Michael Z, the manager at this store, did an outstanding job resolving my issue. As a first time customer of AT&T, I was about to give up on this company. Long story that includes online purchase during Black Friday, cancellations on orders without my approval, UPS delivery of box without the iPhone 17 (seems like an inside job at UPS with double taping of the package), multiple security and fraud checks, and countless hours on the phone with multiple managers. It's almost like ATT does not want my business!
ALERT: If your phone is stolen during the delivery process, the ATT process makes you feel blamed as if you are the criminal. Despite multiple explanations to service reps, it doesn't appear that they document. Fraud team denies requests.
Enter Michael Z. His efficiency, quickness, patient, caring and customer service approach won me back to give a last chance. I can't say the same of the workers at other branch stores.
Moving forward, should I have any more issues with ATT, I will be coming in store to work with Michael.
Come to this shop if you want a smooth experience.”
10AM - 7PM
3263 International Blvd, Oakland
Mobile Phones
“If I needed a phone I would come here instead of a fancy pants place. It’s so important to have phone stores right where people live and the employees are near saints holding it down in this location”
“I walked into this location and was immediately greeted by a young lady named Celina she was very kind and knowledgeable. She was quick and efficient. I recommend this location for all your AT&T needs.”
“Gary was so incredibly helpful and treated me like family! He helped me in Oakland but has locations in Vallejo and Albany, and that’s how impressed I was, that I left 3 reviews, one for each location! If you want to support small businesses that are communicative, respectful, and flexible to your needs, call Gary!”
“I came to this store to fix my phone. They helped me remove all the virus and cleaned everything. The other store in international blvd told me to buy a new phone instead.”
11AM - 6PM
339 14th St, Oakland
Mobile Phones
“The BEST! Great email help and price provided before I ever took my phone in to the store. They provided replacement part pricing for OEM and 3rd party parts and updates when the ordered part was in stock. Price for replacing the back glass for my Samsung Galaxy S22 Ultra was very reasonable. They were very friendly and fast. The did the repair in 30 minutes. I will go back here for any repairs I need. Highly recommended.”
“I was just tryna pay my phone bill and these cricket representative Moe and Caesar went out they way to Help me Explain the deals. The manager mo helped a brother out tremendously with a extremely good promotion and I left with my phone I'll payed and a new phone”
“Hussien was amazing!! My wife and I came into the store to get a new phone and phone plan. He was extremely helpful, he went above and beyond to help us and get us exactly what we needed. He even had the phone we were looking for, when no other store did. I will make sure to come to this store because of his excellent service. Even though there is one much closer to my home. Thank you Hussien, definitely 5 stars!!”
“I had a virus on my phone, and they removed it for free. The service was fast, professional, and very helpful. I really appreciate their honesty and would definitely recommend them.”
“Best experience I’ve had dealing with a metro PCS or TMobile store. The two employees working gave me the best customer service and hooked me up with the best possible solution and deal that was available for me. They blessed me and this is for now on my go to store! I love and appreciate them🙌🏾”
“I came into this store on Friday 8/7/26 around 5:30pm or so. I was distraught! My Dad switched my phone from T-Mobile to his account with AT&T because I asked him to :) and that started the day before. He lives in TX and I think the rep out there was doing something shady but that’s a review for that store. Anyway, I was on hour 28 with no service to my iPhone, green bubbles for iMessages, just all the things were going wrong. Lamar was a gem, as soon as I walked in the door he was trying to help me. I was there so long he had to take his lunch and I was still on the phone with AT&T with no luck. Then Christian the manager steps in and he miraculously taps into my settings and fixes all the problems. Messages coming through, phone calls can be made, blue iMessages… just amazing! Thank you both so much for your assistance. I’ll be in soon for my upgrade :)”
“Btw the best outstanding customer service Isam and Abdul and Bassam all they have the best communication and very respectful honest people and always have smiles when you walk into the store”
“They got me set up with a new phone super quick and Irene was really knowledgeable and a total sweetheart. Be nice to the people who work here, they deal with a lot of craziness!”
8:30AM - 6:30PM
2370 Telegraph Ave, Oakland
Mobile Phones
“Being one of the very few Korean grocery stores in the east bay, it's well worth the trip. With a security guarded parking lot, and a home/kitchen store right Nextdoor, they have everything you'd need; plus even when busy, lines never get too bad. I specifically come here for any kitchen supplies, the prepared Banchan and other dishes, along with what I call "Korean Spam" I had discovered a few years back. This stuff is TOP TIER for processed luncheon meat, you have to try it. It's healthier, more flavorful, and gets crispier than spam without drying out!”
“Great experience with this business today! They are very knowledgeable, and helped as fast as they could, considering how complex my issue were! Such a pleasure!”
10AM - 1PM 3 - 6PM
2009 73rd Ave, Oakland
Mobile Phones
“Martha her customer service is excellent she always so kind and multitasking I have been to other locations and her service is better than theres I have to be honest I pray she is compensated for her hard work and dedication because she deserves it she also is knowledgeable about the company and the products which helps you feel good thanks Martha for your patience and hard work it's truly appreciated”
“I had an excellent experience with Ali at Metro by T-Mobile. He went above and beyond to help me get an iPhone 15 for free from T-Mobile by only paying the taxes, which saved me a significant amount of money compared to buying the phone outright. He also helped reduce my monthly bill, making the entire process even more worthwhile.
Ali was professional, knowledgeable, patient, and took the time to explain all of my options clearly. I truly appreciate his outstanding customer service and honesty. If you're visiting this Metro by T-Mobile store, I highly recommend asking for Ali. Thank you for making the experience easy and stress-free!”
“Manny and Tavioll were amazing! Such a great help to me. I moved had had to take care of a few things, both of them were so helpful, quick and professional. Thank you again guys for the help! ✨”
10AM - 8PM
3509 International Blvd, Oakland
Mobile Phones
“I want to take time of my day to respect and appreciate Katherine, for being beautiful, respectful, funny, kind, caring, etc,
and helping me with all my issues,
she is so lovely and sweet? and very joyful,
she makes the environment so peaceful with her beautiful smile and beautiful smell,
I am very grateful that she attended me with such kind words, and compassion-ship,
I will be coming again?!!
I want to give a big shout out to the maneger as well forgot his name “lol”
but he trained his reps well!
and “katherine” keep up the great work and thank you so much once’s again?”
“Spoke with Alex when I went to get a new phone and become a Cricket customer. He was extremely knowledgeable and made me feel very comfortable becoming a new customer. I couldn't have asked for a better customer service experience.”
“Thoughtful and patient with an old lady who doesn't hear well. I truly appreciate this store and in any ways I'm sorry I'm changing my phone but all the people in the store are just great”
“Great place. Extremely helpful and very nice, and always looking out for their customer's. Christine and Vien are amazing and always make me feel welcomed. Plugged me with a new awesome flip razor phone, charger, and headphones ?, and a case for the low. Keep up the good work, you guys are the bomb ?? ????????????????”
11:30AM - 4PM
429-B 9th St, Oakland
Mobile Phones
“The man helped me fix my phone and it worked perfectly until one day it stopped working. The man was kind enough to let me know it was because my phone had been bent before the repair ( from another accident not from this store) and he offered to fix and replace the screen. The phone is now in perfect condition. The pricing is excellent and he is very easy to work with. I will recommend to friends and family.”
9:30AM - 7:30PM
5131 Telegraph Ave, Oakland
Mobile Phones
“Great great experience at Metro by T-Mobile the staff was very friendly and helpful me choosing the perfect plan of my need the process was quick and smooth highly recommend this store”
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“When to another location to do an upgrade they did not transfer any of what up or other applications I was lucky to meet Manny to help to transfer my personal information i will be going to this for now on”