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“I want to take time of my day to respect and appreciate Katherine, for being beautiful, respectful, funny, kind, caring, etc,
and helping me with all my issues,
she is so lovely and sweet? and very joyful,
she makes the environment so peaceful with her beautiful smile and beautiful smell,
I am very grateful that she attended me with such kind words, and compassion-ship,
I will be coming again?!!
I want to give a big shout out to the maneger as well forgot his name “lol”
but he trained his reps well!
and “katherine” keep up the great work and thank you so much once’s again?”
“I DID A WHOLE MONTH WORTH OF VOLUNTEERING BETWEEN FEBRUARY 12TH-MARCH 13TH,2020...EVERY WEEK IN THE MORNINGS; WENESDAYS,THURSDAYS AND FRIDAYS...UNTIL THE COVID 19 PANDEMIC QUARANTINE REQUIREMENT HAD HIT...LUCKILY, ONE OF MY FELLOW COMRADS AS WELL AS MYSELF DID EVENTUALLY GOT OUT LAPTOPS,LAPTOP CASE BESIDES OTHER STUFF...UNFORTUNATELY DUE TO THE PANDEMIC...I DIDN'T RETURN...BUT I'M GLAD THAT I WAS GIVEN THAT ONE GREAT BIG CHANCE AND MOMENT! GOOD TIMES AND MEMORIES IN WEST OAKLAND BACK THEN!”
“Great experience with this business today! They are very knowledgeable, and helped as fast as they could, considering how complex my issue were! Such a pleasure!”
“Late review but just wanted to share my experience at T-Mobile I went there because I dropped my phone in the toilet I was looking for an upgrade Charles took his time to help me set up my phone my iCloud even offered accessories he was extremely helpful very kind and nice if you’re looking for people who actually care about your experience trying to get a new phone or upgrade or anything for that matter I highly suggest you check out this T-Mobile excellent customer service skills here thank you again Charles for helping me out !!”
“The manager Edward and the female that works closing time and the security guard all have wings of angels the littlest thing can be the biggest thing to some people and they understand that they will always be remembered and the store I would recommend to visit for all your T-Mobile help and supplies and as far as the parking and safety issues go people just be lying on reviews I'm paralyzed can't even walk come on now man stop playing about the parking area not being safe its actually the most convenient pick up some Chipotle Raising Cane's Round Table Pizza Jamba Juice awesome Dunkin' Donuts y'all sleeping on this T-Mobile with the convenience around why you would make this your T-Mobile go to store trust that!!”
“I think the associate’s name was Samantha? Not too sure, but she was so helpful with my account situation. Would’ve been double charged by a third-party service(not Comcast directly-provided) if she didn’t verify my account for me. Thank you so much for paying attention to detail.”
“Crystal was very helpful. She took time to handle complex transfer with patience and confidence. She got it done when the El Cerrito store and Verizon corporate could not. I really appreciate her kind calm demeanor and expert service”
“I had an excellent experience with Abraham Ramos. He was friendly, knowledgeable, patient, and took the time to listen and resolve my concerns. After a frustrating experience with the call center, Abraham completely turned things around. His level of customer service is exactly what has kept me with Xfinity for so many years. I walked in frustrated and left a happy customer. Thank you, Abraham, for making a difference!”
10:00 AM - 7:00 PM
2992 E 9th St, Oakland
Internet Service Providers
“I had a great experience. The young man Murtadhd T was extremely helpful too. Courteous, and kind. I really can't say enough, patient. He is whom I think of customer service is like suppose to be. He cared. I really needed phone service because I found out my daughter's service was off. I had a medical emergency and had no phone service. Scary to say the least. Thank you Murtadhd T again you made my day.”
“Ethan helped us out today. We had to transfer my cousin's account over and get him a new phone and Ethan assisted us every step of the way. A super nice guy who is incredibly helpful, patient and professional. We were very grateful. Thanks Ethan!”
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“Manny and Tavioll were amazing! Such a great help to me. I moved had had to take care of a few things, both of them were so helpful, quick and professional. Thank you again guys for the help! ✨”