The adidas Outlet Store in Ontario offers a selection of the brand's athletic footwear, clothes, and accessories. Reviews note a good selection and decent sale prices, with good discounts on top of already marked down prices. The store is described as clean and organized. Associates are generally noted as kind, helpful, and quick to assist, with the team working efficiently even when lines are long. The store has honored exchanges slightly past the return window. However, some customers feel the physical display of items is very poor, with not much to see and a greater assortment available online. Service experiences vary, with some staff noted as not super friendly or even rude, though the value from prices and sales is often highlighted as worth it.
Cynthia H. was such a huge help! We came for an online order and even though it wasn't ready she quickly found it for us. We had to come back a different day for a size change and quickly again she assisted us. The lines were getting long while we were waiting and the team worked quickly to get them down. Apperciate it!
October 2024
Amazing customer service! I Was lost on how I placed an order and the staff was patient and helpful!
March 2024
50% off STOREWIDE I bought for my Lady 2 pairs of shoes for $60 She like them ✌️
