Hertz Car Rental - Ontario International Airport
Car RentalHours:
3450 E Airport Dr SUITE 100, Ontario CA 91761 Hours
Wednesday
6:30AM - 11:30PM
About Hertz Car Rental - Ontario International Airport
Hertz Car Rental at Ontario International Airport provides a generally efficient and professional rental experience. Many customers report quick service, with vehicle swaps and transactions completed in five minutes or less. The staff is frequently described as wonderful, courteous, professional, patient, kind, and helpful, even in difficult situations. Vehicles are typically noted as clean, smelling brand new, and in great working order, contributing to a positive and stress-free process. This excellent customer service has earned the location strong recommendations and loyal customers. However, some minor issues with vehicle preparation are noted, such as windshields not being properly cleaned or unresolved system warnings appearing on the dashboard. Overall, the location is viewed favorably for its professionalism and ability to resolve problems quickly.
Most Recent Reviews
October 2025
Excellent customer service and the best rental vehicles around
October 2025
The GPS/Navigation system did not work in the Nissan Rogue we rented. For those with limited mobility the rental lot required a lot of walking and dragging our suitcases to get to the car location and then considerable walk to get back to the airport shuttle. Shuttle staff were very helpful.
October 2025
had an issue with my hertz car from lax and came to this location to swap. joe was super polite and had me in a new car within 5 mins. i highly recommend working with him.
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