Mag Instrument, Inc. is a highly regarded company that stands behind its products and provides excellent customer service. Customers have reported positive experiences with the company, including having their older, sentimental flashlights repaired at a reasonable cost and in a timely manner. The company's commitment to its customers is evident, as they have been known to repair and return flashlights free of charge, even when the customer had lost the original purchase paperwork. Customers appreciate the company's responsiveness and willingness to work with them to resolve any issues they may have. Overall, Mag Instrument, Inc. is a trusted brand that prioritizes customer satisfaction and the quality of its products.
Ester Soto is Awesome, She is so knowledgeable about Maglite flashlights 🔦 She always treats me like family it's always a Awesome talking with her & her staff thank you Ester Soto for taking care of me for 30 year's We Love you 🎚🇺🇸
August 2024
Happy with the order I received and great customer service.
April 2023
I'm a Maglite guy. In America, from America, and staying here. I have several lights. Customer Service is responsive and will solve issues. It may take more than one try, but they will work with You. I like these people and their product.
