“I've been a customer for several years here and their other locations. If they don't have what you're looking for, it probably doesn't exist. They're a little pricey compared to the big box volume stores, but if you only wanted one screw instead of a box of a hundred, they'll sell it to you, it's quality.”
“Spoke with a salesman. I needed a generator no taller than han 20 inches to fit in my pick up bed and be under the camper cover. I bought the Duramax generator and it fits perfectly. It also starts first try. Thank you so much. I received it within a week of ordering it. Very satisfied.”
“Krystal, their color coordinator did a great job helping us understand finishes, and choosing colors. The quality of the paint is great and the service is tremendous. If you feel like you need some guidance, make an appointment with Krystal.”
“Fast, reliable and honest repair service on our pneumatic nail gun for home use. Replacement piece was in stock and had back the next day! I highly recommend this business! Five start rating!”
“After the closure of two saw sharpening places is Chino and Montclair, I found this place. Great fast service for saw sharpening. I take my 12" 100 tooth blades here as well as router bits and miter blades. They even allow me to ship to them.”
“This an awesome place . Man I can get all kinds of cable wire and the customer service is freaking amazing . They roll out the red carpet and make me feel like a King”
“Five stars for Ferguson (Ontario location) and Luis in particular. Very helpful in person and over the phone, took the time to take care of what I needed, including a follow up phone call to process a refund. Good customer service that you don’t always see in a business nowadays”
“Scott is the BEST employee. Hes always working hard to ensure all deliveries are made on time. He works tirelessly and goes above and beyond. He's personable and kind. What a great guy. Express fasteners you guys did good on employing him. He's the true definition of a hard dedicated working .”
“I have been a client for years. Product availability, delivery times, installation questions and others have always been answered timely. We have a B2B relationship and find them to be reliable.”
“sometimes the sales here are so good, it makes me wonder if this stuff was stolen. 2 pack of Milwaukee 6ah high output batteries for $100. no other vendor has ever even come close to that price. this is just one example. i bought lots of cool stuff herenever had my order cancelled. some other vendors list "deals" hold the money for a week then cancel a whole bunch of orders. never seen it happen here”
“I recently purchased a Duromax XP15000HXT. It came as promised. I connected a small propaned tank and it started on the 2nd try. After it ran for about 2 hours it began to surge. That was becaused it was cold outside and the propane tank had frozen up. I shut it down and moved it back inside. 3 days later I had decided to finish the break-in period with gasoline until I got larger propane tanks. It tried to start but, immediately stopped. I tried this several times with no luck. I then reconnected the propane tank which naturally had thawed out by then. Same results, it would try to start but, immediately "stumble" and stop and the battery was getting low. I connected a charger to the battery and then I called Duromax service and left a message for them to call me back. While waiting about 20 minutes I decided to go and try it again. Immediately it started and ran on the propane. Then I switched it over to gasoline, waited a few minutes and then I tried again and it immediately started and ran on the gasoline. About 2 hours later I got a call from a representative. After I explained it all he told me that when I change fuels it may take a little time for the electronics to change over. Perhaps I over reacted a little at first but, we have a large Winter storm approaching and most likely we will lose power. Anyway, bottom line is I think it should be put in the instructions or some kind of notice that when the unit is switched from gasoline to propane it may take a little time for the electronics to switch over. However, I am very pleased they returned my call so suddenly.”
“Great customer service Brien helped me out saved me money and sold me a better product for my new concrete plus they loaded my heavy items (since I'm hurt) they got my Business from now on ??????????”
“Ester Soto is Awesome, She is so knowledgeable about Maglite flashlights 🔦 She always treats me like family it's always a Awesome talking with her & her staff thank you Ester Soto for taking care of me for 30 year's We Love you 🎚🇺🇸”
“I started DIYing around the house and I couldn’t have a better Home Depot team near me. Danny in the self checkout is amazing. Del is the best when it comes to helping me find parts and coming up with options to do my projects. Evan in returns is very knowledgeable and patient when I inquire about products! Alex and Chris In the paint department are great too. Can’t forget Michael as well! I’d like to thank all of you for making every experience there memorable and I appreciate all of your amazing Customer Service.”
“I come here for my job. Staff is always a pleasure to deal with. They have a small sales floor with various items to check out while you wait. Turn-around time varies, but checking in tools and getting them back is generally a breeze. My repair guy also gives his approval when dealing with Rebecca and Nancy. Good ladies to work with. Very knowledgeable and helpful.”
“Needed a truck to pick up come furniture I purchased. For on the U-Haul website and their system was down. So went to their retail location and they couldn’t get on their system. Quickly googled truck rentals and saw HD had them. Quick, easy, friendly staff, and best of all, it was a lot cheaper for short time rentals! Had the truck for a little less than 2 hours, drove about 30 miles, filled 2 gallons of gas and total came out to $35 and change. Same rental at U-Haul would’ve been around $55. Checking up on U-Haul’s website when I dropped off 2 hours later, their system was still down. The flatbed truck I got was quite modern. USB charging, backup camera, powered lock, mirror, windows, and nice AC. If you don’t need the truck for a long time, HD can be a better deal than U-Haul.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.