This Staples location in Ontario, CA provides essential printing, shipping, and technology services for the community, including small businesses, remote workers, and students. Multiple reviews highlight exceptional customer service from the staff. Employees are noted for being friendly, helpful, and kind, with specific praise for their hard work and attention to detail. Customers report receiving the best customer service they have ever experienced, with staff being understanding and going above to resolve issues, such as expertly reprinting orders quickly. The store itself is described as very clean and organized. While the parking lot can be busy due to nearby stores, there is plenty of parking available. This combination of outstanding, patient service and a well-maintained store leads customers to state they will always return to this location and confidently recommend it to friends and family.
James has exceptional customer service skills. He walked me through the rewards program to ensure that I activated everything on the app. Very friendly, very professional very helpful.
June 2024
Service from representative ringing mu order was excellent.
June 2024
Jaime long hair Jaime WOW I must say this guy is the BEST. What a HUGE difference this guy makes. I been in this staples multiple time but only because I had to because service was always horrible. This time Jaime really the opposite. Thank you Jaime, I wish I could hire you but I think you have better plan for your future.
