Verizon Authorized Retailer Wireless Zone offers a personalized and dedicated customer experience. With a focus on providing Verizon products and services, the store caters to a wide range of customer needs, from Verizon Unlimited and Family plans to No Contract options, International Services, and Business plans. Customers can find the latest devices, including popular models from Apple, Samsung, Google, Motorola, and LG, as well as accessories and protection plans. The staff at Wireless Zone is praised for their exceptional service and knowledge. Marissa, a knowledgeable and helpful employee, is highlighted for taking the time to understand customers' needs and providing tailored solutions without being pushy. Melissa, another staff member, is also commended for her friendly and cool demeanor, as well as her assistance in activating plans. While the store experiences high foot traffic, the management is noted for needing to address the restroom situation. However, the overall customer experiences are positive, with one customer expressing gratitude for the manager, Mirela, who went above and beyond to help in a situation where other stores had refused assistance.
I just stop to look and Marissa showed me a tablet..that I got free on a promotion likewise a upgrade on a iphone 16..that she package and took to UPS for my niece. I had a new phone that she transferred apps etc. Excellent customer service..nothing was hard sell..She does a fantastic job
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April 2024
This place is the best the girl that works there, Marissa I think that's her name. She was so knowledgeable and help me out big-time. Thank you thank you.
January 2024
Melissa is super helpful and a cool person, we got to know her while activating a plan , management needs to do something about the restroom. Poor her gotta smell that shizz.. good experience. Lots of foot traffic
