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June 2024 by Maria Gonzalez
Thank you "mac" or I think her name was mykayla (that's what the receipt said) for helping me today. She left her position as cashier after I had been waiting for someone at the photo section for over 40 minutes. She called twice and no one ever came to help me. She ran looking for my stuff just to find it laying on the floor unpackaged. I had received an email saying my order was ready so I assumed it would be packaged and not on the floor. She was nice enough to let me check my posters for any damage. She seemed to be the only employee on the floor for the hour I was there. I get being short staffed, it happens everywhere but that was ridiculous.
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May 2024 by dc cruz
Pickup some supplies and bubbles ???
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May 2024 by Vanessa Ruiz
Ever since Rite Aid closed you would think Walgreens would add more pharmacy staff. A couple months in and drive thru wait is 30 min to 1 hr. I even asked reason and I was told they are hiring more staff. I guess they only hired only 1 person because wait is still forever!
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April 2024 by Krishna K
Be careful what you buy from here. As per our pediatricians’ recommendation and our preference, we bought Mommy’s Bliss Gripe Water. We opened it to give to our one month old and it had the Walgreen’s Brand bottle inside the Mommy’s Bliss Gripe Water box. That’s so deceiving and poor ethics on someone to switch a baby’s product in that manner.
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March 2024 by Lisa Y.
Checked in recently and was really surprised at the Excellent Professional Poise of Team Member Juan who was in charge of the check out station! Juan greeted me immediately upon arrival at the front with warm and respectful Eye Contact while responsibly organizing the shelves to straighten up the Aesthetic charm of the Cave. Juan's open and approachable body language made me feel comfortable to ask him for assistance on where to locate the Manila Envelopes I was looking for. Juan directed me clearly and efficiently to where I needed to go and I was able to find different sizes of the Manila Envelopes I was looking for which I deeply appreciated. I also found a very fun and charming Designer Notebook for half off which was a terrific steal and some gorgeous Princess Jasmine Vibras Wine glasses too at a sweet and humble price which are perfect for hosting! I stocked up on some fun markers too and Juan made the checkout process exceptionally interesting and enjoyable by schooling me on the thrilling value of Japanese Domestic Market Automobiles and how to sensibly save up for a low maintenance vehicle while intelligently investing within our means. I don't frequent Walgreens often but Juan is an outstanding Role Model on how to set a positive and memorable experience for Eastvale Nomads by modeling an intentionally responsible Customer focused Work Ethic and being generously kind with his knowledge and expertise with his passions and interests! Thank you Juan for your Gourmet Hospitality and to the rest of the Walgreens Team for keeping the Cave so well stocked, clean, organized, and neatly labeled with all the fabulous deals going on!
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December 2023 by DaveBritSienna Sanchez
Absolutely the worst drive -thru pharmacy I’ve ever experienced. I sat in line for 30 minutes just waiting for someone to help me. They don’t care about their patients. There were 4 workers in there and they didn’t seem to take pride in their work or their patients, extremely upset.
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December 2023 by Danny Reveles
Worst pharmacy experience. Don’t go through the drive-thru, they’ll make you wait 30+ mins or 20 mins each car. Terrible service.
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October 2023 by Nesly C.
I recently had an unfortunate experience at Walgreens 2950 S Archibald Ave, Ontario, CA 91761 and I must say that their customer service was absolutely terrible. The staff seemed disinterested and unhelpful, making me feel like an inconvenience rather than a customer. I had questions about my prescription, but the employees were dismissive and uninformative. It's disappointing to encounter such a lack of professionalism and courtesy in a place meant to provide healthcare services. I hope they improve their customer service to create a more welcoming and helpful environment for their customers.
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May 2023 by Violinshatesimani H.
I cant rate them 0 stars if i could I WOULD!! Just bought a $100 giftcard, i open it up and its $25!!! And i cant activate it. So i call and the cashier just told me "Sorry there's nothing i can do!" So i ask for the manager and she says "No" HOW INCREDIBLY RUDE!!! So now i gotta wait til MONDAY (its friday) FOR A REFUND!!! DO NOT SHOP HERE!! RUDEST CUSTOMER SERVICE EVER!!
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March 2023 by Lisa Z.
THE WORST!!! Idiots work here! The worst customer service I've ever experienced in my life! Don't go here! So rude & not helpful with the most basic info! If you call they hang up on you because they have no basic phone skills to answer questions!! MORONS! Go back to school or training if u don't know how to do your job!!!
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February 2023 by Bobby G.
Actually should a zero star. Brought my father here and he is a senior citizen. Got here 10 mins before appointment and place was empty and they ask to wait 25 more minutes and there are zero customers. I won't be coming back nor recommending. Bessie has an attitude and then after all that, they didn't bother to check if they had the shot and they were out. So left empty handed. Horrible place.
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February 2023 by Donna B.
Pharmacy misleads their customers. They tell u that when u get refill for a 30 day supply of medicine the refill is available on the 29th day, however, not true because I can get my refill on 30 day supply of medicine only on the 30 th day. No leeway whatsoever. They will also tell u that for 30 day supply they count the day they give it to u as day 1 of the 30 days, again not true. It's ok I can pick up my medication on the 30 th day but I don't like that they mislead the public. Also, they shorted me 30 pills and I had to call them & go back for the pills. They didn't apologize pharmacist only said "these things happen ".From now on I will count medicine before leaving.
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December 2022 by Eliana P.
Bessie at the pharmacy is the BEST!!! She is so caring, kind, understanding, she's the best. She cares about her customers, making sure her customers are taking advantage of points and discounts. She's so cheerful. I love coming tot his one compared to rite aid. She's especially kind with the elderly making sure they're always getting quality customer service and any extra help. She seems busy yet always takes the time to ask me how my family is doing and how my day is going. She deserves a raise!
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July 2022 by Paul J. Zhang
Great!
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July 2022 by ruokui zheng
The pharmacy in the store is relatively busy, and it is convenient to take medicines in an orderly manner. COVID-19 testing and vaccinations are available by appointment.
The pharmacy in the store is relatively busy, and picking up medicines is orderly and convenient. Appointments for covid-19 testing and vaccinations are available.
