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“I went to O'Reilly Auto Parts cause I needed the engine light check service which they offer to run it for free. Kiki was friendly and helpful, great customer service. Kiki run it right away without any problems. I had to go back to the store for another reason and this time I was helped by Jay. Just as Kiki, Jay was wonderful and helped me without any problems too. Both times I left the store knowing what was wrong with my car and received great customer service. Definitely coming back to this location for any questions or problems with my car. Thank you!!!”
“O'Reilly Auto Parts is objectively better than most, besides mom & pop auto parts stores, if you have the ability always support local small businesses. I always, for the longest time, felt Suto Zone had some superiority, for reasons yet obscure to me, probably has something to do with their marketing. But, since I've been going with more regularity as of late, I've compared selection, pricing, and customer service between O'Reilly, Auto Zone, Pep Boys, and another Auto parts store who's name I can't recall and O'Reilly seems to reign supreme!
Remember, Mom & Pop/local small business Auto parts stores should be your go to, because supporting your community should take precedence over corporate stores. Billionaires are never ethical and don't need nor deserve your money, if you can avoid it. If you don't have that option, go to O'Reilly Auto Parts.”
“I went into Powertron Battery Co a few days ago needing a new battery for my Nissan Versa and had a great experience. No appointment needed at all. I was asked what I needed, and they got right to work immediately. I was in and out in no more than 20 minutes! Great service, great prices, and super efficient. I’ll definitely be coming back and will be recommending this place to others.”
“I had the misfortune of scraping my side bumper which left multiple white streaks and a very small dent. I went to an auto body shop for an estimate and was told it would cost $3,200 to repair. I have had wonderful experiences in the past with O'Reilly Auto Parts on Culver in Irvine so I decided to check there to see if there was another option. While I did not like the dent I created along with the scrape marks, I mainly wanted to see if there was a way to remove most of the streaks of white paint.
I met 2 angels. Manny came over to help me. I showed him the scrapes and he stated he thought I could rub it out but wanted to check with someone who specializes in detailing to be certain. Luis came over and made the same statement. They selected the rubbing compound and applicator for me with the total coming to $15.06 including tax! I wasn't looking for perfection because there was a dent but I could not be happier with the results! All of the white streaks are gone with just a couple of white dots remaining. I am not someone who does anything at all with my car myself but it was so easy and took me about 20 minutes if that.
If you are looking for an Auto Parts store you can trust and that truly wants to help their customers, I highly recommend O'Reilly Auto Parts. I give the highest commendation to Manny and Luis for seeing me, helping me, and creating a solution that made my day and made me happy in addition to saving me $3,200.00! Thank you Manny and Luis! You are the best and I can't emphasize enough how much I appreciate you both!”
“This place is great! A little confusing to find the entrance (it's the driveway on the left.) but you'll forget about that when you get your dead battery removed and a low cost brand new battery installed in minutes! Very fast and friendly service; I would recommend this place to anyone who needs a new battery on the double!”
“Called to source a larger order of car batteries and Alex is the goat. Even though I didn’t buy from his location he helped me a ton in getting in contact with the other locations and coordinating a plan of action. I’ve done business with this location before and they are very personable and straightforward”
“Excellent service and fast. Made a claim thru my phone company and these guys got it done fast. Fast and professional. I'm glad I came today as they finished earlier than expected:)”
7:30AM - 9PM
18900 Beach Blvd Ste 104, Huntington Beach
Battery Stores
“Noah is the man!! He helped me figure out how to service my friend's CVT transmission. Would highly recommend this location for the awesome and helpful staff. Plus there's a Starbucks in the same parking lot! See y'all next time my car blows up ?”
“Great work, great pricing, and fast work. I had my car towed in and less than 24 hours later my car was ready to be picked up. They give you status updates as they are working on your car and also send pictures of them working on it as well. I would highly recommend them to anyone with a hybrid car.”
“Service was excellent.I showed up at 3:30 and was on my way by 3:45. I was helped by a guy named eddy and she went above and beyond what I expected to help me with what I needed. I will be coming back for any battery I could possibly need and will be referring as many people as I can. Thank you very much eddy at the garden Grove location. You are the man to talk to at interstate Batteries.”
“Luz was extremely helpful and her customer service was fantastic! I came in to see if the code on my vehicle was an easy fix- she was able to scan the code, find the part and help me get it taken care of in a matter of minutes. Thank you so much!”
“⭐⭐⭐⭐⭐
I can't thank O'Reilly's enough for the amazing customer service! I accidentally locked myself out of my car, and an employee named Anthony came to the rescue. He didn't hesitate to offer his help and quickly helped me unlock my car. I was honestly stressed and embarrassed, but Anthony was so calm and kind, making the whole experience much easier to handle. This type of exceptional service is rare these days, and it truly made my day. O'Reilly’s is lucky to have such a helpful and caring team member. I'll definitely be coming back for all my auto needs!”
“Diego is awesome! He knew exactly what I needed and even helped me change my headlight. This kind of customer service is the reason I will drive by other auto parts stores to find an O’Reilly.”
“Amaad was the best. Super helpful and communicative. Very knowledgeable and very detailed. I cant wait till something else goes aray so I can come back know I'm in good hands. Somebody gives this man a raise or at least bump him up to a managerial position”
“Yo-yo is the best watch guy around. He’s very knowledgeable, skilled and honest. They also have a nice variety of bands here. They are fast and efficient. So glad we found them!”
“I came all this way to buy a part for my car, I usually go to the one near my house. I'm giving 5 stars for the service received by Efrain Gasca. The service that I get from the people by my house is like 2 stars, but Mr. Gasca was very attentive and with a very positive attitude something I don't get at the store by my house. From now on I will only come to this location although is 3 times farther from my house.”
“Purchased two batteries from Continental for my GMC 2500 roughly 1.5 years ago and out of no where my truck wouldn’t start. I wanted quality batteries for my truck so I purchased the Platinum series from them. Called and spoke to both Louis and Miguel. Miguel explained the process to me in detail and told me to bring the batteries in because they’d have to charge the batteries over night, and test them in the morning. If the batteries cells tested bad under a load test they would give me replacements. Called the next day and spoke to Louis and he told me my cells were in fact bad after testing them and that I could come and pick up my replacements! He also explained to me that my 3 year warranty starts over again from the day they replaced them. If that isn’t A+ service and a company that stands behind their product, I don’t know what is! Highly recommend Continental Battery Systems for all your battery needs. Thank you guys. Will definitely recommend all family and friends rather than going to a chain auto parts store and buying a battery that’s been sitting on the shelves for God knows how long.”
“Stopped by due to a check engine light. Chris assisted me in troubleshooting and identifying the cause of the check engine light. Fantastic customer service! Highly recommended.”
“Having a older vehicle means you are going to have to do some maintenance, sooner or later something will break, burn out, or fail. I work on own vehicles and I've had very good experience with this particular parts store. They always get it right for me and I have not had to take back anything bc was wrong part, can't say that about their competitors. Best to check their website, add your car vin number and find your exact part first before you go. The battle is won in research....”
7:30AM - 9PM
510 E 1st St, Tustin
Battery Stores
“Thank Michael and Charlie! My Toyota has the issues cannot start the engine. They help me solve the issues and replace the battery for us! They are just professional and also very kind!”
“A big shout out to Oscar for going the extra mile on helping me find the parts for this 1969 chevrolet C10 pickup. This truck had been in mexico for a while so the history is coming by surprise. It has parts from a 71 C10 , 95 C1500 and let's see what else pops out. Finding the parts hasn't been a walk in the park but instead a walk in the desert. Oscar has put his knowledge to work and I am grateful for finding what I've needed. This truck is a neighbors repair job so I'm just the parts guy . I enjoy a store thats clean and with team players. They have also helped out with this Frankenstein truck . Great service and a great team , thank you.”
“Just wanna say that O’Reilly‘s on Ballwin Beach is well managed. I just wanna say thank you to Brendan. He was wonderful. I got there at 7:20. They opened the door right at 7:30 came out open the door and said hello. I walked Danny. He says how can I help you? I said my car needs Freon then he was able to look me up in the computer got the Freon was kind enough to put it in still waiting on customers. He did wait on a custom couple customers while I waited, that was no problem. Great service great smile on my air conditioning. I can now drive in peace and cool. I would recommend O’Reillys to any female that single that needs help with their vehicle. Nice courteous, polite, clean store just an overall wonderful experience and his name was BRENDON Brendan.”
7:30AM - 10PM
2245 W Ball Rd, Anaheim
Battery Stores
“I just had my battery replaced at O'reilly on ball and brookhurst in Anaheim, and they provided me with an amazing service. They gave me a very reasonable price on optima red top for my RX 350 2012, and they replaced it for me as well in no time. Also they tested my alternator; as they were so pleasant and cordial and mostly professional. In short I recommend everybody to go to this particular location; amazing staff in terms of energy, and efficiency...”
7:30AM - 10PM
1312 W Edinger Ave, Santa Ana
Battery Stores
“I'm writing this review about my recent experience at my neighborhood O'Reilly's off Edinger in Santa Ana. My dad came in looking for parts for his work truck and was abruptly greeted by an employee named Hamid. He was the worst person we have encountered at O'Reilly's. He kept interrupting my dad and was very unfriendly, almost as if he were talking down to him. When my dad asked to price match hamid declined to do so it wasnt untill another worker there Enrique overhead and said yes they offer price match like it says in the store and we see and hear about in the television.My dad doesn't want to return because of the lack of customer service and disrespect he witnessed from this employee named Hamid.
We thank Enrique for being very professional and kind, and taking the time to explain our options for price matching. Huge thanks to Enrique for saving the experience.”
“It's one of my favorite store for my automotive needs. I really appreciate them for lending tools for free. Especially some special tools cost hundreds of dollars to buy.”
7:30AM - 9PM
9851 Chapman Ave, Garden Grove
Battery Stores
“I have been going to this auto parts store for many years and all the times I have been there I always get a very knowledgable person to help they all are just great and helpful people and kind and care about there customers than there pay checks I could go to other auto parts store but I have been going here like I said for a long time and the people there know what there doing and that is a plus in my books especially growing up in an automotive family I recommend this place to anyone if you want to at least diagnose your problem at hand thank you all for your our standing service through our the years.”
“They're always helpful, knowledgeable and give the right parts, not like Autozone, who often gets my parts wrong. I will always come to O'Reilly and avoid AutoZone.”
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“Drove here after my car battery died while driving at night, repair shops closed. Marvin was super helpful, saw my battery was still under warranty, and changed it out for me. Thank you to Marvin, saved me from being stranded. Excellent service and good people here.”