Cricket Wireless Authorized Retailer offers flexible cell phone plans with unlimited talk, text, and data, and no annual contracts. Customers appreciate the friendly and professional service provided by staff members such as Ricardo, Charlie, Fabián, and Jason. They assist with phone activations, transferring phone numbers from other providers like Verizon, and help customers choose the right phones, including free upgrades to 5G models. Staff members are attentive, helpful, and willing to go above and beyond, even working close to closing time to resolve issues. Customers also enjoy bonus packages, accessories, and added features like HBO Max on their devices. The store is praised for good service overall, with some noting minor issues like missing phone protectors. The team manages to create a positive experience by addressing customer needs, turning on air conditioning when needed, and ensuring satisfaction. Overall, this Cricket store is highly recommended for its helpful staff and quality service.
I had a great experience in customer service with Michelle Banuelos.. She is very Helpful attentive to all customers multitasking and just providing excellent service making people smile and leaving all customer's satisfied to the fullest..
July 2025
When I went in a couple of months ago they were giving out keychains I hope they still do 💚. I lost mine and I liked it
June 2025
Visited this store to buy a new phone I was attended by Michelle, she gave a great service, she was very helpful, I was able to tell that she has lot of experience because she was able to answer all my questions and all my doubts with a very nice an a great attitude. I highly recommend this store
