Cricket Wireless Authorized Retailer offers flexible cell phone plans with unlimited talk, text, and data, and no annual contracts. Customers appreciate the friendly and professional service provided by staff members such as Ricardo, Charlie, Fabián, and Jason. They assist with phone activations, transferring phone numbers from other providers like Verizon, and help customers choose the right phones, including free upgrades to 5G models. Staff members are attentive, helpful, and willing to go above and beyond, even working close to closing time to resolve issues. Customers also enjoy bonus packages, accessories, and added features like HBO Max on their devices. The store is praised for good service overall, with some noting minor issues like missing phone protectors. The team manages to create a positive experience by addressing customer needs, turning on air conditioning when needed, and ensuring satisfaction. Overall, this Cricket store is highly recommended for its helpful staff and quality service.
Michell is an incredible woman, she is a very good person, and she sees a way to help you no matter what the problem is, I strongly recommend this great woman and her store.
September 2023
Thank you Azalea for helping me resolve my problem with my phone
March 2023
Came in the store and Ricardo was very nice and very professional from beginning to end. He helped me get the phone I wanted and threw in a bonus package of accessories as a bundle for a lower price. I highly recommend this place. I give it 2 thumbs up ? ? Just remember to be patient when coming here. Best service ever... read full comment
