Orange Mazda Parts has received a mix of feedback, particularly highlighting its service and sales departments. Customers appreciate the professionalism and efficiency of the team, especially mentioning staff members like Will, Adrien, and Eric Badillo for their helpfulness and straightforward communication. Many reviews commend the smooth buying experience, with quick responses to inquiries and minimal waiting times during appointments. However, there are some concerns regarding the quality of vehicle preparation, with instances of vehicles being delivered in less-than-ideal condition, leading to disappointment among customers. The service department has also faced criticism for longer-than-expected wait times for vehicle maintenance and cleaning. Despite these issues, many customers express satisfaction with their purchases and the overall experience at Orange Mazda Parts. The dealership is praised for its accommodating staff and willingness to assist, with some customers highlighting personal touches, such as transport to and from the dealership. Overall, while there are areas for improvement, many customers recommend Orange Mazda Parts for its knowledgeable sales team and efficient service.
This review is long overdue, also this review is for the Service Department. Had a very good experience with Will, from making the appointment to dropping off my car, everything was explained AND the final invoice was exactly what he said it would be, very pleased!
October 2023
I love this place, I like Laviel. , He is a nice guy, I give him 5 star. He drives me going out to bank to home , take care me like Uber, thanks Laviel.
December 2022
ok the whole selling your car process is so difficult and annoying but Kaci made it easy and enjoyable if you ever need to trade in a vehicle or come to Mazda of Orange I 100% recommend her!
