Villa Ford of Orange Parts provides a seamless and accommodating experience for both vehicle purchases and service. The process of buying a car, including for EVs like the Ford Mach-E, is described as incredibly quick, easy, hassle-free, and seamless, often taking little time to complete. The entire team, from porters and salespeople to managers, service representatives, cashiers, and car washers, is consistently noted as wonderful, accommodating, polite, and working with customers to give them what they want. Their service department receives high praise for offering great, convenient, and painless service. A standout feature is their mobile service, where a fully stocked truck handles jobs like oil changes at the customer's location, a wonderful convenience that saves hours. They also offer pick-up and drop-off for service vehicles without charge. Service work is done quickly and explained in a simple and clear manner, with the added courtesy of a car wash after service. Customers report being very satisfied and comfortable, knowing they have a dealership they can rely on for all needs, from purchase to required service and warranty work, and state they have never been disappointed. The team is frequently called the best, resulting in highly satisfied customers who strongly recommend the business.
Just drove home a new Ford Mach-E and it was an incredibly quick and easy process! Took just over half an hour to sign documents, set up my Ford pass app, and familiarize myself with the car before heading home. Would highly recommend buying your car through Hugo and Andy. Really love the car!
December 2023
Make sure to stop by and see Jim for your next lease. And Giovani in Finance is great! Very friendly & professional.
December 2023
I was at Villa Ford today and, from the porter, to the service representatives, to the cashier, and to the car washer, every single person was accommodating and polite. The entire team was wonderful. Plus they will now pick-up and drop-off your car (without charge). All you have to do is give them a call and schedule the... read full comment