“I’ve been waiting an hour and 40 min trying to get an agent to help me due to the fact that you guys updated your online banking . So far I’m not happy it couldn’t validate me everytime I was trying to sign into my online banking . I don’t understand how this can happen . And so far no help
Update : I called the Oxnard manager and spoke to Stephanie j believe and she helped resolved the problem better than the call center . I give premier America 5 star ⭐”
“I was introduced to Wescom in 2008 by my late husband. I went in opened an account and I never looked back. I am a permanent, satisfied customer and I am grateful for the chance to be a platinum member.”
“I had the pleasure of working with Jessica Rojas at VCCU RiverPark, and she made starting my auto loan process incredibly smooth. From the very beginning, she was professional, patient, and thorough in walking me through each step. She answered all of my questions clearly, made sure I understood the requirements, and gave me confidence that everything was moving in the right direction.”
“I worked with Ivan and Bibi at VCCU Oxnard to finalize my auto loan, and they were excellent from start to finish. Both of them were professional, friendly, and made sure everything was handled quickly and accurately.
What stood out most was how seamless they made the process. They double-checked the details, answered my questions with patience, and kept me updated so there was no confusion along the way. Their teamwork gave me peace of mind during a big purchase, and I couldn’t have asked for a smoother experience.
I’m grateful for their help and would definitely recommend them to anyone looking to finance through VCCU.”
“Telephone representative, Ms. Serenity, was great in addressing my concerns regarding someone attempting to use my debit card (STOPPED). Would enjoy having her work with me in the future!”