Verizon’s Oxnard store offers a range of services for mobile, 5G home internet, and business needs. Customers can visit in person or order online for convenient pick-up, free 2-day shipping, express lockers, or same-day delivery where available. The store has received mixed reviews, but many highlight excellent customer service and technical expertise. Several customers praise the knowledgeable and friendly staff, especially noting staff members who quickly resolve issues, explain technical problems, and help with plans and upgrades. One reviewer shared that their experience with the store’s technician was very positive, emphasizing clear communication and technical competency. Another customer appreciated how a staff member quickly fixed a SIM card problem, demonstrating friendliness and professionalism. However, some reviews mention less favorable experiences. One customer felt the staff acted like they were bothering them, making the shopping experience less pleasant. Another reviewer expressed frustration with a different store, claiming they were overcharged and misled about trade-in and plan options, but appreciated the honesty and help from a staff member at Oxnard who provided clear information, compared plans, and offered honest advice. Overall, the Verizon store in Oxnard is seen as a place with strong knowledge and good service when dealing with technical issues and plans. While some customers experienced rushed sales or less professional attitudes, many appreciate the helpfulness and technical skills of the staff, making it a reliable choice for those seeking assistance with their Verizon needs.
We were here twice and both times the service was top notch. The staff are very attentive, polite and patient. They work quickly. They explain everything clearly.
October 2024
Nice staff. I was assisted by Adrian he got me in and out.
March 2024
This store is not how it used to be. They are not professional, and act like you're bothering them when you ask for help to buy a new phone.
