8AM - 3:30PM
2955 3rd St, San Francisco“This place is the best! The cargo van itself was fantastic, but what really made difference were Evelyn and Francine who are warm, welcoming, and exceed any of my other experiences renting a vehicle. Thank you so much for making the experience so great.”
“3.5* rounding upReservation ProcessRented mid-sized truck for 1000mi+ one-way rental. Unlimited miles. I found that cheapest rate was several months in advance, or very last minute, two days out. Therefore, I suggest, since there is no cancellation penalty on the reservation, make a reservation as soon as you know you need one, then keep "gardening" your reservation, to checking one last time just more than 24 hours before you need rental to see if you can get better rate. Within 24 hours they'll give you a warning saying "we can't guarantee availability" of your equipment or something to that effect. Still, it was over $1,500 for just the truck, no accessories or insurance included.PickupMy truck was ready on-time though they were busy. Busy enough that the guy pulling the truck out didn't want to count the number of furniture pads. I told him 3x "as long as I leave with X number of pads I need and am not hassled at the other Penske when I return, I'm fine." So, he kept adding more pads. Glad I kept repeating same line...there was one more than the number of pads I needed and one fewer than how many I had rented. What I didn't see is that the pads he did give me were covered in plastic cling and packing tape which my workers wasted 20 minutes undoing and discarding. Save yourself the hassle, and no matter how busy they are here, have them count the number of pads for you and check they're in ready-to-use condition.TruckWas relatively new with under 30k miles. They do have a speed governor installed which limits you below the limits in many states for vehicles of that size, though it probably does give you better fuel economy. Governor limits cruise control to 70mph. It limits overall vehicle speed to 75mph. Cab is typical and smelled strongly of BO. I don't think I've ever rented a truck like this that didn't reek of BO though. A/C worked well in the heat, which was a relief. But there was no re-circ on the air so passing through smoky areas or dusty areas or idling in traffic fumes was no fun. Fuel economy was at the upper end of the range with a 2k lbs load and driving 55-70mph over a couple of sets of mountains, we got 11.5+ mpg.Overall, not a bad process, but there are a few issues of which to be aware. And hey, it could be a lot worse...uhaul has set the floor tremendously low.”
“I've been coming here for years, family friends since Serra Bowling days. My uncle and Phil Sr have been friends for even longer than that. Anytime my cars need work, I always come here. Recently, I brought my 2014 Mazda here for repair only to discover that it was a total loss. Phil and Jun took care of me the entire way, handling everything professionally with insurance and ensuring I was informed about what was happening throughout the process. Phil also gave me some perspective on what I could do with my wife's car which was also totaled but uninsured at the time of the accident. Service was above and beyond, and I'm always happy to come here.”
“Great, easy, smooth experience. Friendly and helpful staff. After hours return was simple & quick. Vehicle and equipment well kept. Worth the drive out of SF to use this location if you’re debating this or another location. Free, safe parking lot across the street. 10/10 would recommend.”
“Took truck for a pm service they were friendly and kind had my best freind doggie with they treated doggie good also fast n quick service thank you the location is 2700 3rd st”
10:30AM - 5:30PM
307 87th St, Daly City“The owner was very helpful and I was in & out less than 10 minutes. This store was non-standard U-haul store which I find more helpful service than traditional U-haul. Also comes with handy hand truck for usage.”
9:30AM - 5:30PM
1101 Carter St, Daly City10AM - 5:30PM
1001 E Market St, Daly City8:30AM - 4:45PM
1100 26th St, San Francisco“Base on old reviews I guess no one would come to do business at this Budget location. But things had changed, base on my experience at this location, customer service and customer care are great! I will be back with out hesitation!!”
6AM - 10PM
303 E Lake Merced Blvd, Daly City“Easy to find and easy to park.Two story building, so be aware.Good layout of items and help is easy to find and get advice.Bonus: Safeway and mod pizza and asian food is a minute away.”
8AM - 4:30PM
47 Cambon Dr, San Francisco“Both of the workers were really helpful and friendly. There are a lot of bad reviews on Google, however, I think this location is misunderstood. I wonder how many customers make a last minute reservation and then find out that their truck is not available. They then write a bad review, when in reality it’s their own fault for not reserving earlier. Don’t take your own irresponsibility on workers when they are not able to magically have equipment appear due to bad planning.”
8AM - 7PM
1575 Bayshore Blvd, San Francisco7:30AM - 5PM
201 Adrian Rd, Millbrae“I Had a fantastic experience here, and I dont know why they seem to have a bad rap. I messed up and made my reservation a couple hours later than I should have due to bad time estimates, BUT the guy at the desk did what he could to try and get me a van early. A very friendly and helpful team that seems to be treated poorly by customers who are stressed about moves. I was nice to the attendant and in return he did everything to make sure my LONG drive up the coast was smooth and easy. He gave me plenty of pointers on how to drive it, where to find cheap gas, and what to do if I have any challenges. 100% would go back/recommend.”
“Was pleasantly surprised. Made a reservation for a cargo van over a month in advance (reservation was for a mid-month rental) and while I was concerned due to the poor reviews and possibility of getting “upgraded“ to a bigger vehicle with lower gas mileage for a cross country on-way rental, I was relieved when I arrived to see that they had dozens of cargo vans available. I arrived a half hour before they officially opened but the gate was open and after waiting for 15 minutes the manager noticed me and asked if he could help. After finding out that I was making a cross country trip he gave me a new cargo van that had very low mileage. Had to wait a few more minutes for them to fill the tank up, but otherwise no issue.”
7AM - 7PM
1575 Bayshore Blvd, San Francisco“Going to a U-Haul on a weekend is crazy. But this particular location on Bayshore in San Francisco was a good experience. All of the workers there were so patient even though they were so busy. I especially need to give a shout out to Michael in the equipment yard who was running all over the place and yet still so helpful to us. Come with a lot of patience, but be assured they will get what you need. Highly recommend.”
“I have chosen to rent with these good folks for the last few decades as they've always been the best Value for the Money. They remain so to this day in 2023 !”